Job Summary:
We are seeking a passionate Travel Consultant to join our team. The ideal candidate will have a strong background in hospitality, customer service, and sales. As a Travel Consultant, you will assist clients in planning and booking their travel arrangements, ensuring memorable and seamless experiences.
Duties:
- Provide exceptional customer service by assisting clients with travel inquiries, reservations, and changes.
- Offer expert advice on destinations, accommodations, transportation, and activities.
- Create customized travel itineraries based on clients' preferences and budget.
- Handle booking confirmations, payments, and documentation accurately.
- Stay updated on travel trends, regulations, and visa requirements.
- Resolve any issues or complaints before, during, or after the trip to ensure client satisfaction.
Experience:
- Previous experience in the hospitality industry or a similar role is preferred.
- Proficiency in travel planning software and reservation systems like Global Distribution System (Amadeus or Saber).
- Strong communication skills with a customer-oriented approach.
- Excellent sales and negotiation abilities to upsell services.
- Knowledge of hotels, airlines, car rentals, and other travel-related services.
- Proficiency in one additional language apart from English is required like Spanish, (Chinese)Mandarin, Japanese, French, Arabic or Hindi.
Joining our team as a Travel Consultant offers the opportunity to work in a dynamic environment where your passion for travel can shine. We provide competitive compensation packages and opportunities for career growth within the company. If you are enthusiastic about creating unforgettable travel experiences for clients and possess the required skills, we welcome your application.
Job Type: Full-time
Pay: $23.57 - $25.66 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
Travel requirement:
Ability to Commute:
- Florham Park, NJ 07932 (Required)
Work Location: In person