This posting is for the State of Hawaii, Department of Accounting and General Services, Office of Enterprise Technology Services.
The position is located on the Island of Oahu. (Location of this position).
Salary: $ 5,417.00 - $ 6,667.00 per month
If you have any questions regarding this non-civil service exempt position, please
contact at (808) 586-6000, Monday - Friday, 8:00 a.m. - 4:00 p.m. (HST).
The State Recruiting Office will refer all inquiries regarding this exempt position to the Department of Accounting and General Services.
The Office of Enterprise Technology Services (ETS) is established within the Department of Accounting and General Services (DAGS) to assist with the integration and modernization of the State’s information technology (IT) and information resource management (IRM) needs to expand and enhance delivery of transformational IT across State government among the various lines of business. The longer-term goal is to leverage transformational systems, solutions, and opportunities to consolidate functions and deliver them more efficiently to the desired customer and/or employee base.
The ETS Statewide Project Management (SPM) Section will advise and support Executive Branch departments, divisions, and agencies in planning, designing, developing, implementing, and operationalizing major Information Technology (IT) systems, focusing on systems that provide assistance or benefits to the state’s citizens. The SPM Section’s team will provide expertise in best practices and problem-solving to numerous projects in partnership with the leadership, business and IT staff of the agency but will not take over direct management of agency projects. The SPM team may be called on as an IT specialized, cross-functional team to help troubled Department projects get back on track when necessary.
The Senior Business Analyst acts as a central resource and guide for each major project in implementing best practices for successful design, development and implementation of IT projects, including leadership and business engagement, staffing, technology selection, business process reengineering, procurement and contractor selection, security, data governance, organizational change management, risk management, quality assurance, testing, documentation, transition to operations, and other areas, as appropriate.
The Senior Business Analyst’s role is to elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need and to trace the requirements to vendor capabilities. The Senior Business Analyst will also apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Senior Business Analyst will also be proactive about working with the emerging technology to look for new technologies to optimize business processes. The Senior Business Analyst will play a pivotal role in ensuring IT’s understanding of business requirements and communicating those to the vendor.
The Senior Business Analyst will support the SPM Section under the direction of the Senior Project Manager. This position will also support the Senior Project Manager to work collaboratively with and provide guidance and support to the major information technology projects of the executive branch across multiple departments and agencies. The Analyst will collaborate with other project management offices and teams established within departments to leverage best practices and lessons learned across various state modernization projects and initiatives.
The Senior Business Analyst will assist and provide guidance to multi-year and multi-faceted modernization projects and will also further establish the required knowledge base to ensure operations and maintenance of enterprise systems is efficiently managed to effectively service the State and its citizens.
LEGAL AUTHORIZATION TO WORK REQUIREMENT: The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
Knowledge: Possess a broad, enterprise view of the business lines to be able to recommend strategies for change or improvement within processes and capabilities, emerging technologies, and governance. Ability to recognize processes and functional interdependencies and redundancies across business lines and the enterprise. The individual is expected to know and apply pertinent laws relating to privacy, confidentiality, accessibility, and information security practices, rules and regulations, applicable policies and procedures, and other guidelines relating to the access and safeguarding of computer information assets.
PREFERRED LICENSES, CERTIFICATES: PMI Professional in Business Analysis (PBA), or IIBA Certified Business Analysis Professional (CBAP), IIBA Certification in Business Data Analytics (CDBA), or other industry-recognized business analyst or analysis certification
Skills/Abilities:
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Ability to analyze, classify and document business requirements and functional design specifications; and work effectively with a variety of State stakeholders to ensure that system updates, changes and modifications are clearly communicated to users. Ability to manage competing priorities and to drive results through a multi-disciplinary team with matrixed reporting relationships (i.e., departments/ agencies/jurisdictions and their specific functional subject matter experts).
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Ability to review and analyze business process documentation, workflow diagrams and manuals to assess their relevance across the enterprise and functional importance for agencies. Ability to model scenarios for improvement to further mature the business architecture of the enterprise over time.
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Strong interpersonal and customer service skills, and analytical/problem solving skills. Ability to perform situational analysis, manage tasks and assist in work on several projects at a time, prioritize assignments on short notice and maintain an effective work pace, maintain effective working relationships with all levels of personnel; communicate effectively, both orally and in writing, prepare evaluation reports, and read and understand service level agreements and contracts.
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Strong professional presence with the ability to communicate (verbal, in-writing, through collaboration tools) effectively with diverse audiences at all levels (executive, managerial, line staff and external parties). Excellent people management and time management skills. Ability to work well with peers and build productive working relationships to propose delivery of outcomes and benefits to all levels of the enterprise.
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Possess strong problem-formulation and problem-solving skills to be able to address business issues appropriately through analysis, research, troubleshooting, evaluation and communication. Ability to manage systems and solutions through the expected lifecycles to include communication of updates with departments, budget management and evaluation strategies.
Recommended Experience: Bachelor’s Degree in Business Administration, Management Information Systems, Information Technology, Systems Analysis, Computer Engineering or related field. A minimum of five (5) years working in a business analyst capacity, actively engaging in business improvement or innovation programs and projects. A minimum of five (5) years working in organizational change management, data governance and management, or learning and development and training.
This position is exempt from the civil service and considered temporary in nature. Therefore, if you are appointed to the position, your employment will be considered to be "at will," which means that you may be discharged from your employment at the prerogative of your department head or designee at any time.
Submit resumes to:
ETS.Apply@hawaii.gov
Direct all inquiries regarding this position to:
at (808) 586-6000, Monday-Friday, 8:00 a.m.-4:00 p.m. (HST).
NOTE: The State Recruiting Office will refer you to the Department of Accounting and General Services regarding this exempt position.