We are looking for a skilled and motivated HEAD SHIFT LEADER to fill an opening at our Methuen location. Friday and Saturday availability required.
We are seeking a highly motivated and experienced Head Shift Lead to join our team. As a Head Shift Lead, you will play a key role in ensuring the smooth operation of our establishment and providing support directly to the General Manager. If you have a passion for service and leadership, we want to hear from you!
Duties:
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Oversee daily operations and ensure smooth running of the shift
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Provide excellent customer service and address any customer concerns or complaints
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Support the General Manager with coaching team members on company policies, procedures and customer service standards
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Support the General Manager with all aspects of scheduling, ordering and inventory management
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Support the General Manager by taking responsibility for the well-being of the store while they are away
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Qualifications:
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Previous experience in a leadership role preferred
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Strong interpersonal and communication skills
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Ability to multitask and prioritize tasks effectively
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Ability to work in a fast-paced environment and handle stressful situations with composure
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Flexibility to work various shifts, including weekends and holidays
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Be able to stand and walk for long periods of time, and lift up to 25 lbs
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Reliable transportation to and from work
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Must be 16 years of age or older
Benefits
- Tips ($4-$7 an hour extra)
- Vacation Time (Full Time)
- Health Benefits (Full Time)
- 50% Off Cookies
- Career Growth Opportunities
- Flexible Schedules
- All Sundays Off
If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as a Head Shift Leader and take your career to the next level. We offer competitive pay, opportunities for growth, and a positive work environment. Apply now to be considered for this exciting opportunity.