The Company
We're growing! Celebrating our 43rd Anniversary! Valley Alarm is a family owned and operated security company. We pride ourselves on giving fantastic customer service, as well as providing a great internal culture in which to learn and grow your skills and your career. Our benefits package includes medical, dental, and a profit-sharing plan. We love coming to work every day, and we hope you will too.
The Job
We need an intelligent, hard worker to perform Accounts Receivable functions, and to assist the office manager with other clerical and administrative tasks. We are looking for an administrative assistant who has the ability to learn the whole business. This is a challenging career opportunity with plenty of room to grow. If you are smart, like to work, and have the skills/experience required, this may be the job for you.
Initially you will work in accounts receivable areas. You will be responsible for collections efforts. This will require creating, reading, and interpreting data from our accounts receivable program, importing data into Excel spreadsheets and manipulation of the data to perform various functions and studies. You will create collections letters, notify customers that their accounts are past due, and correct problems with accounts. You will spend a significant amount of time calling past-due accounts, and receiving phone calls from those accounts. You will also have sole responsibility for various other routine office functions. This is an excellent position from which to learn the entire operation.
This job involves heavy customer service by telephone, and the pace is often hectic: we need a superhero who's up to the challenge!
Experience/Abilities (Qualifications)
Excellent oral and written communication skills
Excellent customer service skills
Proficient with Windows, MS Word and MS Excel
Bachelor’s degree or equivalent combination of formal education and experience
Main Duties and Responsibilities (to begin)
Learn our accounts receivable program
Monitor accounts receivable aging
Analyze and resolve customer account problems
Create reports using accounts receivable program and Excel
Create “late” letters
Contact certain groups of past-due customers by telephone to resolve accounts
Receive incoming calls regarding past-due accounts
Data entry
Perform research and compile reports for management
Coordinate activities with other departments
Assist with other administrative and clerical functions
Answer phones
Customer service
Perform and/or coordinate special projects as directed
Job Type: Full-time
Salary: $22.00 to $26.00 /hour
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- San Fernando, CA 91340: Relocate before starting work (Required)
Work Location: In person