About 9to5 Seating LLC
9to5 Seating LLC specializes in the design and production of office seating products tailored to meet the rigorous demands of today’s office environments in the US market. We present an extensive collection of executive, task, guest, conference, stool and lounge furniture.
Summary:
Our company is seeking motivated individual to provide effective customer service for our business clients by utilizing excellent, in-depth knowledge of company products and programs to partner with sales reps to meet and exceed customer's service expectations.to support production and improve processes throughout our facility.
Key Responsibilities and Duties:
- Process, modify, monitor and track sales orders from clients
- Manage inquiries on order status, product specifications/knowledge, pricing,
- Process high volume of data entry
- Validate own work for accuracy
- Perform other related duties as assigned
Personal Traits:
- Self-starter and able to work independently and takes initiative
- Passion for the customer to create a customer-focused environment
- Strong relationship building and partnering skills with customers and cross functional departments
- Strong attention to detail and accuracy
- Drives for continuous improvement
- Commitment to company values
- Innovative thinking for alternative solutions
Preferred Qualifications:
- Minimum 2 years of B2B customer service experience
- Manufacturing experience a plus
- Excellent written and verbal communication skills
- Detail-oriented and highly motivated
- Strong prioritizing and multi-tasking skills to work within tight deadlines
- Able to work independently in a fast-paced environment
- Experience in using ERP systems
- Proficiency in Microsoft Office Suite
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A Equal Employment Opportunity employer
For more company info, please visit https://www.9to5seating.com. 9to5 Seating LLC is part of the Flokk Group. (https://www.flokk.com/global)
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Education:
Experience:
- B2B Customer Service: 2 years (Required)
Ability to Commute:
- Hawthorne, CA 90250 (Required)
Work Location: In person