Operational Management:
We are seeking an experienced and motivated Store Manager to oversee daily operations at our Indian grocery store. The ideal candidate MUST have a strong background in ethnic/international grocery and retail management. This role requires leadership, organizational abilities, and the capacity to drive sales and ensure a high level of customer satisfaction.
Key Responsibilities:
Operational Management
- Oversee the day-to-day operations of the store, ensuring smooth and efficient functioning.
- Manage inventory levels, placing orders, and coordinating with suppliers to ensure timely stock replenishment.
- Implement and maintain store policies and procedures.
Customer Service
- Ensure an exceptional shopping experience for customers, addressing queries and resolving complaints promptly.
- Train and mentor staff to provide excellent customer service and product knowledge.
Staff Supervision
- Recruit, hire, and train new employees.
- Schedule and manage staff shifts, ensuring adequate coverage during peak hours.
- Conduct regular performance evaluations and provide constructive feedback.
Sales and Marketing
- Develop and execute sales strategies to achieve store targets.
- Plan and oversee promotional activities, special events, and seasonal sales.
- Monitor and analyze sales performance, adjusting strategies as needed.
Financial Management
- Manage the store’s budget, including expenses, revenues, and profit margins.
- Handle cash management, including daily reconciliations and bank deposits.
- Ensure compliance with financial policies and procedures.
Merchandising
- Oversee product placement and visual merchandising to maximize sales.
- Ensure the store is clean, well-organized, and stocked with a wide variety of Indian groceries and products.
Compliance and Safety
- Ensure the store complies with all health and safety regulations.
- Conduct regular safety audits and staff training sessions.
Qualifications:
- Proven experience as a store manager or in a similar retail management role.
- Ability to gain strong knowledge of Indian grocery products.
- Excellent leadership and organizational skills.
- Strong communication and interpersonal abilities.
- Proficiency in retail management software.
- Ability to work flexible hours, including weekends and holidays.
- Spanish Speaking
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Experience level:
Shift:
Work Location: In person