The Client Services Manager must effectively facilitate, coordinate and manage the development and implementation of the Client Program acting as the primary contact for the District Client Partner. In addition, the CSM will coordinate, monitor and track deliverables to ensure exemplary service to the District Client Partner.
Essential Functions
- Build strategic partnerships with District Client Partner’s to support customer needs
- Manages client relationships by functioning as an extension of the client’s business team.
- Coordinate/balance resources across functional departments to meet Client specifications
- Manage Client expectations.
- Identify and communicate processes to continually enhance the quality of services.
Requirements
- Bachelor’s Degree ESL/Bilingual certification preferred Excellent interpersonal, communication (written and oral), and organizational skills.
- Ability to manage numerous programs requiring extreme attention to detail.
- Up to 50% travel (Dallas, Houston, Los Angeles, Seattle, Chicago, Austin).