Position
Retail District Manager in the Houston and Dallas area
FULL TIME1ST/MID-LEV MGRS
Company Profile
San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear.
Position
SAS has an opening for a District Manager that will reside in or near Houston and travel the Dallas Texas market and San Antonio Retail Office and stores and across the US. The position requires a people-oriented leader with the ability to drive business results through coaching and training both in person and remotely.
Job Responsibilities
Field Support Management
- Ensure that the stores are implementing and executing day-to-day store operations through application of SAS Philosophy, Standards of Service, Cleanliness and Caring about customers, associates and the business.
- Analyze sales results and trends to achieve sales increases and maximize sales.
- Hold store managers accountable for all assets within the stores so must ensure that SAS employees comply with purchasing policies to control expenditures.
- Exemplify, establish and ensure delivery of consistent customer service standards in the stores, through personal interactions with employees and customers.
- Analyze sales results and trends to achieve sales increases and maximize sales.
- Assist store merchandising to maintain inventory mix and merchandise presentation to maximize sales results. Assist POS and Merchandising with audits.
- Become a subject matter expert on all aspects of SAS products, believe that SAS shoemakers are the best American-made quality footwear and demonstrate that enthusiasm and belief for the product and the company’s philosophy through your words and actions daily.
- Teach the store mangers how to utilize our Grass Roots Marketing programs to promote SAS to businesses within a five-mile radius (generally) of SAS stores to support local areas to maximize the future growth of the company.
- Be able to assist the company in the communication of policies, programs, promotions and other information to create a free flow of information to the field.
- Complete visits on a regular cycle that would support teams, coach where needed and resolve issues.
People Management
- Maintain a positive SAS attitude in interactions with all levels of employees in the business organization as well as visitors, vendors and customers.
- Create a positive team spirit and motivate employees to reach company and career goals.
- Drive the implementation of company programs by developing action plans and directly motivating and instructing the store teams to implement them to meet operational and company objectives.
- Actively engage store managers and employees by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve store and employee performance. Manage ongoing manager and employee performance using SAS philosophies and internal performance tools.
- Recruit, interview and hire management and sales employees in partnership with retail office and HR.
- Help managers to complete store operational requirements by scheduling, assigning to employees, and following up.
- Possess the strength and ability to, in a professional manner, ask the tough questions, investigate the difficult issues and hold people accountable for their actions.
Job Qualifications
- Manage with a high level of integrity, respect and empathy for all employees at all levels of the company, as well as all visitors, vendors and customers.
- Possess exceptional communication skills and timely follow up.
- Mature, responsible, innovative and self-motivated with a strong work ethic.
- Be a team player and have the ability to work independently with solid follow through.
- Be organized, able to meet deadlines, and handle pressure in a professional manner.
- Must exercise confidentiality.
- Be flexible to travel at anytime per job requirements.
Education & Experience Requirements
- A bachelor’s degree or a minimum of some college and equivalent retail management experience required.
- 5+ years experience in retail store management, with at least 3 years as the store general manager, area manager or equivalent position (a degree may substitute for some experience).
- Management of multiple departments and handling intricate employee relations is a plus.
- Must be able to travel to the stores 60-75% of the time on average. Travel will vary, but the position requires the ability to travel as often as needed.
- Passion, integrity and energy to achieve greatness for SAS and the team!
I have read and understand the duties, responsibilities and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation. I also understand that this is a summary of this position's duties and other responsibilities may be assigned as the company deems necessary.
SAS is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/ Affirmative Action Employer, making decisions without regard to-race, color, religion, gender, gender identity or expression, sexual orientations, national origins, Company Profile
San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear.
Position
SAS has an opening for a Retail Store Manager
Job Responsibilities
- Responsible for executing day-to-day store operations through application of SAS philosophy and standards of customer service, cleanliness and caring.
- Provide customer satisfaction in all areas of sales and service.
- Direct and manage up to 5 employees and promote a positive team spirit and motivate employees to reach goals.
- Lead, coach, and direct employees to ensure optimal store performance to company standards and philosophy.
- Set expectations and communicate regularly.
- Conduct regular store meetings.
- Evaluate in written and verbal formats through performance development plan (PDA).
- Hold associates accountable for positions duties, training and development.
- Responsible for store operational and maintenance requirements.
- Accountable for all inventories, finances and other assets within the store. Must comply with purchasing policies and control expenditures.
- Ensure policies and procedures are communicated and followed.
- Work with District Manager (DM) to set goals and administer a plan to increase store volume.
- Maintain and make suggestions of adjustments to inventory levels.
- Responsible to work our Grass Roots marketing programs to promote the store within its market.
- Interview and hire sales associates with the help of DM and/or Human Resources representatives.
- Maintain a positive attitude in all dealings with store associates, other company employees and all visitors, vendors and customers of the store.
- Exercise confidentiality.
Job Qualifications
- Exceptional written verbal and interpersonal communications skills.
- Organized and able to handle the pressure of deadlines professionally.
- Skilled at identifying and resolving problems in a timely manner.
- Able to work independently with timely follow through.
- Passion, integrity and energy to achieve greatness for SAS and the team.
- Self-starter that desires to take initiative.
- Respectful and caring to co-workers.
- Accountable for actions.
- Excellent attendance.
- Be a team player that can work well with others.
- Promote a positive team spirit and motivate employees to reach goals.
- Must obtain a valid driver’s license.
Physical Requirements
- Able to lift 50 lbs., sometimes with help.
- Standing for long periods of time, frequent bending to tie and fit shoes, climbing and moving.
- Required to have close visual acuity to perform an activity such as viewing a computer, visual inspection, and prepare and analyze projects.
- Able to frequently communicate with the customers and coworkers.
- Some travel is expected so must be able to travel if and when it's needed.
- Able to operate a vehicle.
Education & Experience Requirements
- Some college education is preferred.
- 1-2 years' experience in retail management.
- Experience in handling intricate employee relation a plus.
Hours
- Able to work day and night hours including weekends.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Chandler, AZ 85224: Relocate before starting work (Required)
Work Location: In person