```Duties```
- Greet and welcome guests as they arrive at the hotel
- Check guests in and out of their rooms
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
```Requirements```
- Previous experience working in a front desk or customer service role preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Knowledge of phone etiquette and customer service best practices
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and hotel management software
- Flexibility to work various shifts, including evenings, weekends, and holidays
Skills:
- Front desk
- Hotel
- Guest relations
- Customer service
- Guest services
- Phone etiquette
- Hospitality
- Hospitality management
- Hotel management
- Night audit
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: No less than 32 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- On call
- Overnight shift
- Overtime
- Weekends only
Work setting:
Work Location: In person