ABOUT THIS JOB
Summary
Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites are in compliance with standards.
Essential Duties and Responsibilities
- Cleans rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
- Strips dirty linen / towels and removes used amenities from room/suite.
- Checks housekeeping cart for supplies; stocks as needed.
- Greets guests immediately with friendly/sincere acknowledgement.
- Replenishes linen and guest amenities.
- Cleans balconies, if applicable.
- Responds to special requests by guests (such as providing extra amenities or service time requests).
- Reports all “Do Not Disturb” or bolted door rooms at the specified time to ensure guest safety and maximize guest satisfaction.
- Organizes linen closets to ensure quality and quantity of the contents to maximize job efficiency. Checks quantity and quality of linen closets contents and pulls out any damaged linens.
- Provides customer service to guests, including information about hotel services, activities and local attractions.
- Provides turndown service.
- Assists co-workers, as requested.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person