We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists.
Responsibilities
- Develop external and internal communications strategies around sales, product knowledge, and growth strategies relevant to our business
- Build a reputation for our client’s services through presentations, price quotes, and excellent customer service.
- Build, maintain and manage account relationships through interaction and advocacy
- Utilize CRM system to qualify new prospects
*
Skills
- Proven customer support experience or experience as a client service representative
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Pay: $12.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: On the road