Front Desk Agent
Duties:
- Greet and check-in guests in a friendly and professional manner
- Provide exceptional customer service to all guests
- Answer phone calls and respond to guest inquiries
- Assist with guest check-out process
- Handle guest complaints and resolve issues promptly and effectively
- Maintain a clean and organized front desk area
- Assist with administrative tasks as needed
Experience:
- Previous experience in hospitality management or front desk operations preferred
- Knowledge of hotel management systems and phone systems
- Familiarity with night audit procedures is a plus
- Excellent customer service and communication skills
- Ability to multitask and prioritize tasks effectively
- Bilingual or multilingual skills are highly desirable
At our company, we value our employees and offer a competitive salary, as well as the following benefits:
- Health insurance options
- Paid time off and vacation days
- Employee discounts on hotel stays
- Opportunities for career advancement within the company
If you are a motivated individual with a passion for providing exceptional guest service, we would love to hear from you. Apply today to join our team as a Front Desk Agent!
Job Type: Part-time
Pay: $11.00 - $12.00 per hour
Expected hours: 10 – 25 per week
Benefits:
- Flexible schedule
- Free parking
- Referral program
Schedule:
- 4 hour shift
- Evening shift
- Morning shift
- Night shift
Work setting:
Work Location: In person