We are a Functional Medicine practice seeking a Front Desk Receptionist. We are dedicated to a naturopathic approach to health.
Ideal candidate should have:
- A personal interest in wellness and healthy living
- A minimum of 3 years of direct medical/wellness administrative experience.
- Familiarity with commercial insurances and out-of-network eligibility.
- Ability to type 65 + wpm (https://10fastfingers.com/)
- Have a creative mindset and desire to grow the practice
Duties will include the following:
- Greet patients, provide basic orientation to the practice and ensure an excellent patient experience.
- Checks-in patients, verify health insurance and collect payments.
- Obtain accurate and complete personal information from the patient as required for registration
- Keeps track of appointment schedules and confirms patient appointments.
- Collects payments and open balances.
- Answer telephone calls, office texts messages, and emails appropriately.
- Follow-up on missed appointments
- Make routine follow up appointments as required.
- Help resolve patient inquires about insurance coverage and practice information
- Keep accurate records (patient information, received payments etc.)
- Reconciliation of cash, credit cards, receipts and encounter forms.
- Prior Authorization
- Performs other administrative duties.
- Bilingual Preferred: Spanish and English
Compensation will be discussed during the interview.
Business hours: Monday - Friday 8:30 a.m. -4:30 p.m.
Job Type: Full-time
Benefits Include: Paid time off, sick days, over-time pay, and vacation pay.
Job Type: Full-time
Pay: $22.00 - $32.00 per hour
Benefits:
Schedule:
Education:
Experience:
- medical administration: 3 years (Required)
Work Location: In person