Worldwide Golf / Global Golf is actively seeking candidates who are experienced in golf club repairs and customizations, such as re-gripping, re-shafting, and loft/lie adjustments, as well as examining and repairing preowned clubs. The position requires accurate inventory management, including product receipt, condition evaluation, and troubleshooting discrepancies. The ideal candidates will have experience in club repairs, proficiency with Microsoft Office™, and strong attention to detail, communication, and organizational skills, with the ability to work both independently and as part of a team.
Key Responsibilities:
- Golf Club Repairs and Customizations:
- Perform hands-on club repairs and customizations, including re-gripping, re-shafting, loft/lie adjustments, club building, ferrule repairs/replacements, etc.
- Examine preowned clubs to determine the need for grip replacement before processing customer orders for shipment.
- Re-grip golf clubs as part of the customer service order fulfillment process and inventory workflow.
- Assess damaged clubs, identify required repairs, and execute them safely and efficiently.
- Assemble club heads and shafts received from manufacturers according to each OEM's specifications.
- Polish clubs to enhance their overall condition.
Inventory Management:
- Accurately and efficiently receive golf club products into our web-based inventory systems.
- Apply standardized procedures to determine the brand, model, and specific attributes of each preowned club or shaft received.
- Evaluate the condition of each preowned golf club and assign a rating based on our criteria.
- Troubleshoot and identify issues with preowned golf club receipts and communicate these to the supervisor and procurement team.
- Receive new golf products using the Company's proprietary PO/UPC based receiving systems.
- Process products returned by customers within the allowed time frame as per the Company's terms and conditions.
- Validate system receipts against all paperwork and control sheets, communicating any discrepancies to the supervisor and procurement team.
Additional Duties:
- Assist with daily operations in other areas such as customer service and order fulfillment as needed.
- Support redundancy efforts in other warehouse areas like shipping, receiving, and material handling.
- Perform inventory pick activities required to collect products for service and refinishing processes.
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Qualifications and Skills:
- Direct hands-on experience in club repair and customizations.
- Competent in using Microsoft Office™ applications.
- Experience with inventory management software is a plus.
- Strong attention to detail and the ability to ensure accuracy in all tasks.
- Effective written and verbal communication skills.
- Good organizational and time management skills.
- Ability to work both independently and as part of a team.
- Ability to follow instructions and hold oneself accountable for meeting process expectations.
Who We Are:
Global Value Commerce / GlobalGolf started operations in 2001 and is one of the leading golf e-commerce retailers in the US. The Company’s websites are GlobalGolf.com, GlobalGolf.CA, and Fairwaystyles.com. We also have a retail location at our headquarters in Raleigh, NC, where players can go for all of their golf instruction, club fitting or practice needs.
Global Value Commerce / GlobalGolf is part of the Worldwide Golf family, which includes well-renowned golf retail and e-commerce brands, including:
Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Globalgolf.com | Fairwaystyles.com | Getclubs.com
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Application Question(s):
- How many years of golf experience do you have?
- How long have you worked in a Golf Retail store or other golf environment either repairing clubs or providing custom fitting? If this is not reflected on your resume, explain in detail here:
Ability to Relocate:
- Raleigh, NC 27617: Relocate before starting work (Required)
Work Location: In person