Position Description
The Program Coordinator, Substance Use Services will be responsible for the day-to-day operations of the grant and will also provide staff supervision, supervising clinical staff, cosigning notes, develop high standards of practice in evaluating client care, cultivate and direct high-performing teams, and strengthen relationships with community partners. The Program Coordinator will also be responsible for the SAMHSA reporting, with oversight from Project Director.
Essential Job Functions
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Maintains primary responsibility over the grant-funded substance use services program and supports the Program Director with execution of protocols and procedures. The Program Coordinator will monitor and ensure the following: deliverables are met, the program maintains audit readiness, contract requirements are met, and services are provided in accordance with the funder’s payability guide and rules; provides monthly reports and attends provider meetings.
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Monitors and reports to the Project Director on a regular basis about staff productivity levels and identifies areas in need of focus and attention with recommendations on needed interventions.
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Regularly monitors reports and collaboratively develops monitoring tools when necessary as they relate to projected deliverables and staff performance improvement.
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Administratively supervise Counselors and case manager/client navigator. Complete Data-Driven Supervision with all supervisees.
Other Responsibilities
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Take lead in Continuous Quality Improvement projects that emerge from Triad meetings.
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In collaboration with the Project Director determine needs, priorities, and directions based on sound planning and analysis of current client population and greater community need.
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Supports the Project Director in monitoring counseling and psycho-educational initiatives that create an accessible and available client engagement and support system.
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Ensure that referrals to and from agencies (linkage to, and retention in care), and collaborative efforts with other providers are maintained, thorough, and complete.
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Assists in the data-driven supervision and skills building of program staff.
Education and Certification
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Bachelor's degree with at least 2 years of experience in the substance use field
Special Skills and Knowledge
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:
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Proven experience in working with substance use population.
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Experience working with risk behaviors related to HIV and STD transmission.
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Strong interpersonal, organizational, and computer skills. This individual must be able to work effectively as part of an interdisciplinary treatment team.
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Demonstrated ability to work effectively as part of an interdisciplinary treatment team.
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Excellent communication and interpersonal skills.
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English/Spanish fluency a plus.