We are one of the top communications and sales firms in the greater Brooklyn area. We work with renowned clients in the telecommunications industry and are gearing up to launch a campaign focused on new technological offerings. We have our eyes set on one goal, to grow their consumer base and expand their brand reputation into new markets across the country. With the tools and technologies provided by our clients, we can focus on putting our energy toward creating a remarkably unparalleled experience for each customer. This is where our Customer Service Team comes in!
We are seeking individuals to join our incredible Customer Service team, but we are certainly not looking for just anybody. Precision is looking for determined, hard-working, self-motivated individuals with top-tier communication skills to advance exponentially within our firm. If you are looking for a fulfilling career with endless opportunities, our open Customer Service Representative role is the perfect fit!
Responsibilities of the Customer Service Representative:
- Communicate with customers on products and services offered by our clients, eligible promotions available, and answering questions in a concise, consultative manner
- Attend daily meetings to stay up to date on all product knowledge, customer service tactics, customer turnover, and expectations
- Work alongside other Customer Service Representatives to ensure ultimate customer satisfaction targets are achieved
- Process all orders accurately and efficiently, maintaining client confidentiality
- Follow all client guidelines and regulations while interacting with customers to ensure a positive and engaging experience
- Attend and participate in virtual networking calls to expand client relationships and develop sales knowledge
Ideally, Our Customer Service Representatives Will Have:
- A background in Customer Service, Sales, or Communications
- A High School diploma or equivalent (An associate or Bachelor’s degree is a plus!)
- An outgoing, energetic, and determined demeanor when interacting with others
- An undeniable drive for success and professional advancement in a lucrative industry
- An act for relating to a multitude of personalities and developing a sense of comfort with new customers
- A reliable and self-sufficient personality
Job Type: Full-time
Pay: $45,000.00 - $57,000.00 per year
Benefits:
Compensation package:
- Bonus opportunities
- Commission pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person