Under the direction and in conjunction with the Events Manager, the Senior Venue Coordinator plans, directs, and oversees all aspects of banquet/events including set-up, and cleanup. Senior Venue Coordinator should oversee banquet events and ensure all standards and departmental policies are followed while focusing on quality and customer service. The Senior Venue Coordinator is responsible for assigning projects and tasks of the banquet to temporary staff.
Education:
Experience:
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Minimum 2 years catering/hospitality operations management experience. Demonstrated experience leading a banquet.
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Minimum 3 years of experience in food and beverage, banquet and/or organizing special event industry.
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Cashier and cash handling experience.
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Exceptional customer service and interpersonal communication skills to serve a variety of guests, employees, and visitors.
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Professional demeanor and appearance as outlined in the department procedures.
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Effective time management skills to meet strict deadlines of simultaneous events.
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Former experience problem-solving under pressure situations to effectively respond to customer needs.
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Former experience operating with a flexible work schedule including evenings and weekends.
Computer Skills:
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Intermediate end user of MS Word, Excel, Teams, and MS Outlook. Previous experience with Gather (now Tripleseat) preferred.
Certificates & Licenses:
Physical/Mental Requirements:
O: Occasionally Position requires this activity up to 0-27% of the time (02.5+ hrs/day)
F: Frequently Position requires this activity up to 27-61% of the time (02.5-5.5+hrs/day)
C: Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day)
N/A: Not Applicable Activity- Not applicable to this occupation.
C Inside Work
O Outside Work
C Use of Hands/Fingers
O Climb - Stairs/Ladders
O Lifting: Up to 50 lbs. individually and 100 Max lbs. jointly
N/A Traveling
N/A Exposure to Hazards
C Read/See
O Exposure to Temperatures
C Talk/Communicate
F Standing/Walking
O Stoop/Kneel/Crouch/Crawl
O Operate Equipment/Company Vehicles
O Operate Computers
F (List Equipment Type): Telephone, Fax, Copier, Scanner, Printer
Work Environment: Various Indoor/Outdoor