EDUCATION AND QUALIFICATIONS:
Desktop Support in an Enterprise environment: 2-3 years
Comptia A+ Certification: (Required)
Microsoft Technical Associate Certification (Preferred)
Dell EMC Support Certification (Preferred)
Experience in LANs, WANs, Personal Computers and software delivery applications.
Knowledge of computer security products.
Excellent interpersonal skills in a customer-facing environment, experience working with executive level preferred
High level of technical proficiency with IT equipment is a must.
Working knowledge in major desktop operating systems (Windows 7, 8.x, 10, OS X, iOS).
Excellent Desktop support troubleshooting skills needed.
Must have the ability to multitask with strong organization and time management skills
Experience/Skills is critical.
The Desktop Support Technician will be responsible for all end users support services local and remote, including break-fix, desk-side support, new system installation, and inventory and asset tracking activities. In addition, this position will provide in-depth technical hardware and software troubleshooting and support for all PC\Mac desktop, laptop and mobile device platform
Note :
Work hours: Mon to Friday (8:00am to 5:00pm) (8hrs a day)
Job Type: Contract
Pay: $25.68 - $25.92 per hour
Expected hours: 40 per week
Schedule:
Experience:
- Customer support: 1 year (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
Ability to Commute:
- Dallas, TX 75234 (Required)
Ability to Relocate:
- Dallas, TX 75234: Relocate before starting work (Required)
Work Location: In person