Description:
Job Duties and Responsibilities
Initiate sales efforts with contractors
Answer and service phone calls. Perform appropriate follow-up for sales calls
Provide quotes to customers, with thorough understanding of quote and pricing system
Process orders, including counter, deliveries, special orders and directs shipments.
Process customer returns and credits, following company policy and procedure.
Maintain and follow-up on any inventory sourced or special ordered into the branch.
Thorough understanding of all customer processes and paperwork
Daily interaction with Vendors, ordering inventory and scheduling deliveries
Communicate pricing objections to appropriate personnel
Provide daily support to outside sales team
Follow company policies and procedures
Assist credit department and outside sales with collection of overdue accounts
Maintain and update sales literature and sales aids in the office
Communicate inventory issues with Branch Manager and Inventory Control Person
Keep office and work area neat, clean and well organized.
Work assigned Saturdays….. And scheduled on call requirements
Participate in annual physical inventory
Attend all appropriate / relevant meetings (sales, branch, safety, product, etc.)
Follow dress code for branch personnel and maintain a professional appearance
Promote and display teamwork.
Requirements:
Skills Required
Selling and negotiation
Interpersonal
Communication
Teamwork
Time management
Prioritizing and organizing
Multitasking
Problem solving
Basic math and writing
Knowledge Required
Computer and systems literate
Product and product application
Operation of basic office equipment
Proper phone and business etiquette
Company policies and procedures
Awareness of company resources to assist customers