Signature Healthcare- Brockton Hospital is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in multiple ambulatory locations and the Brockton Hospital School of Nursing, which is the only hospital based school of Nursing in the state of Massachusetts. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.
Under the direction of the Director of Revenue Cycle, provides outstanding customer service to patients of Signature Medical Group. Research patient accounts, verify insurance as needed, research and answer patient questions, receive payments from patients, Registration staff, and others as required. High school diploma or equivalent. Previous customer service/billing experience in a healthcare environment required. PC knowledge. Effective written and oral communication skills. Excellent skills in de-escalating difficult patient calls.
Location: Signature Healthcare · Revenue Cycle
Schedule: Days 1st Shift, Days 1st Shift, M-F 8-5
Job Type: Full-time
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Work Location: In person