This position requires experience in salon leadership with a sales/growth background.
About Us:
Luscious & Co is a renowned beauty brand with two locations in Connecticut. Our commitment to professionalism, innovation, and a gold standard of service has earned us a reputation for excellence. We are passionate about creating exceptional experiences for our clients and fostering a supportive, growth-oriented environment for our team.
Our Leadership Team:
Luscious is made up of a team of 30 professionals who work between two locations, and 5 leaders assigned to a specific location. We are a committed group of leaders who prioritize the growth and sustainability of our team. Our team is made up of tiered stylists from entry level (2 years out of school) through Senior Stylists (15+ years of experience). The Leaders are committed to honesty, follow through, open discussions, solution based thinking with a big vision.
Job Description:
We are seeking an enthusiastic and growth-minded Salon Director to join our Luscious Leadership team to oversee the New Canaan location. The Salon Director will oversee the daily operations of the salon, lead a team of talented hair stylists, with a focus on driving strategic growth through exceptional customer experiences and retention. The ideal candidate will oversee all aspects of our operations, ensuring financial stability of this location through strategic development.
The New Canaan location is the newest of our two locations, and is still in its infancy. The right candidate for this location will possess the ability to maximize not only the customer and employee experience, but also maximize sales goals.
Key Responsibilities:
- Leadership & Team Development:
- Lead, mentor, and inspire a team of hair stylists to achieve their full potential.
- Foster a collaborative and supportive team environment.
- Work in tandem with the Director of Education to assure developmental milestones are met by enhancing skills and ensure continuous growth.
- Assist the color team to problem solve through exploration and direction.
- Operational Excellence:
- Oversee the overall operation of the salon, ensuring smooth workflow and exceptional service delivery.
- Manage scheduling, inventory, and salon maintenance to optimize efficiency and client satisfaction.
- Ensure compliance with health and safety regulations through salon policies.
- Strategic Growth:
- Develop and execute strategies to drive salon growth through customer experience and retention.
- Analyze market trends and client feedback to identify opportunities for service expansion and improvement.
- Collaborate with the marketing leader to implement innovative promotional campaigns and community engagement initiatives.
- Client Experience:
- Champion a culture of excellence in client service, ensuring every guest feels valued and appreciated.
- Address client concerns and feedback with professionalism and a solution-oriented approach.
- Implement client loyalty programs and initiatives to enhance retention and satisfaction.
Skills:
- Proven experience in growth and strategic planning.
- Strong knowledge of the hair salon industry.
-Strong color and formulating theory.
- Proficiency in leadership.
- Excellent skills in sales growth and forecasting.
Luscious & Co is a growth minded company. The right candidate will adapt to change with an open mind, and posses the qualities of a true leader.
Perks
- Growth- based bonuses & compensation.
- Paid vacations
- Paid sick and mental health days
- Paid Birthdays
- Health, Dental and Vision Insurance
- Supplemental Coverage
- Travel and Education
- Company Matched Retirement
- Employee Discounts
Our company's operating hours were uniquely crafted to assure our team is able to rest and recharge. We recognize the energy and commitment required to lead in a guest-facing environment, so we created a balanced schedule to allow you time to fill up your cup.
Schedule:
- Wednesdays 1030-530pm
- Thursdays 1030-730pm
- Fridays 1030-530pm
- Saturdays 830-430pm
- Every other Tuesday 1030-530pm
- CLOSED Sun, Mon and every-other Tues.
- CLOSED for a company-wide holiday Dec 24-Jan2
- CLOSED all national holidays
Job Type: Full-time
Pay: From $25.81 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
Shift:
Weekly day range:
Experience:
- Salon Leadership: 2 years (Required)
Ability to Commute:
- New Canaan, CT (Required)
Work Location: In person