About us
At Detail Driven, located in the heart of Jackson, Wyoming, we are proud to be a leading automotive establishment that is constantly expanding to offer a wider range of services to our valued customers. As a vital part of the local community, we are dedicated to providing top-notch automotive solutions while fostering growth and development. Join our team and be part of an exciting journey as we continue to grow and thrive, serving the needs of our community with passion and excellence.
Responsibilities:
- Answer incoming phone calls and provide exceptional customer service to callers.
- Greet customers warmly as they enter the office and assist them with inquiries or direct them to the appropriate personnel.
- Manage the ordering process for automotive parts, ensuring timely delivery and accurate inventory management.
- Handle billing procedures, including generating invoices and processing payments from customers.
- Collect payments from customers and issue receipts or invoices as necessary.
- Assist in managing the flow of the shop by coordinating with technicians and other staff members.
- Maintain organized records of customer transactions, orders, and other relevant information.
- Utilize computer skills to efficiently perform tasks such as data entry, email correspondence, and using office software applications.
- Collaborate effectively with colleagues to ensure seamless operations and a positive work environment.
- Perform other administrative tasks and duties as assigned by management.
Skills and Qualifications:
- Proven experience in a customer service-oriented role, preferably in an automotive or related industry.
- Excellent communication skills, with the ability to speak clearly and professionally on the phone and in person.
- Proficiency in using computers and office software applications (e.g., Microsoft Office Suite, email, etc.).
- Highly organized with strong attention to detail and the ability to multitask effectively.
- Ability to work well with a diverse team of coworkers and maintain a positive attitude in a fast-paced environment.
- Strong problem-solving skills and the ability to adapt to changing priorities.
- Previous experience with billing and invoicing procedures is preferred but not required.
- Knowledge of automotive terminology and parts is a plus.
Automotive knowledge is not a requirement, will train per the automotive side of the business.
Job Type: Full-time
Pay: $26.00 - $34.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
- Jackson, WY 83001: Relocate before starting work (Required)
Work Location: In person