Important:
1. Only looking for candidates who can work on W2 basis.
2. If you have GC/US Citizen/EAD and only can work on C2C, please do not apply.
3. If you have H1B and would need H1B transfer, please feel free to apply. We are open for H1B transfer candidates.
4. Candidates need to be onsite in Dallas, TX or Merrimack, NH on hybrid basis and non local candidates should have strong reason for relocation.
REQ. Details:
Title: Software Engineer- Contact Center/Genesys
Location: Westlake, TX or Merrimack, NH
Duration: 12+ months
Client: Financial firm
Details: The candidates should have at least 1 deep technical experience in addition to Genesys expertise, something like (not limited to):
- a coding language like java, C++, python, Perl, etc – even HTML, JavaScript, and CSS
- RDBMS knowledge and SQL, PL/SQL, NOSQL
- Automated test tools or frameworks – winrunner, cucumber, selenium
- Devops tools and deployment pipelines – Jenkins, udeploy, ansible, chef, docker, kubernetes
Experience:
- Bachelor’s degree in Computer Science or equivalent
- 8+ years hands-on experience as a software engineer
- Demonstrated experience as engineer responsible designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products.
- Proficient in Java, Ansible, Python, any programming language and experienced in developing APIs and micro-services
- Experience with CI/CD pipelines and utilizing uDeploy and/or Ansible
- Understanding of modern data architecture principals and patterns
- Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
- Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity.
- Familiarity with Docker/Kubernetes and container-based development and deployment practices will be a plus
- Ability to trouble-shoot complex data issues across the e2e technology stack
- Either hands-on Azure / AWS experience or demonstrated desire to build cloud experience (e.g. certifications, training)
#IND-SPGBOS
NOTICE- Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Job Type: Full-time
Pay: $56.00 - $80.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- REST: 1 year (Preferred)
- Java: 1 year (Preferred)
Ability to Commute:
- Dallas, TX 75201 (Preferred)
Ability to Relocate:
- Dallas, TX 75201: Relocate before starting work (Required)
Work Location: Hybrid remote in Dallas, TX 75201