Responsibilities:
- Assists the GM with interviewing, onboarding and training new associates.
Ensure all employees are trained and complete training through Extended Stay University.
Use the direct supervision/involvement with all associates to promote a positive work environment through team work, energy, enthusiasm and recognition.
Actively involved in the daily team meeting and interacts with the staff to foster continuous improvement, needed guidance, encouragement and corrective action when necessary.
Assists the GM in budgetary control measures, including labor monitoring, room expense control and maintaining PAR levels through Daily Visual Management.
Ensures employees have the necessary tools to execute their jobs on an ongoing basis.
Responsible for managing purchase order process, ordering and receiving products in a timely manner
Upholds and Enforces ESH standards and policy compliance at the property level. Assists GM in monitoring cash management, in-house guest balances and direct bill receivables compliance
Assists with drive-by activities and competitor surveillance when needed Shares “Manager on Duty” responsibilities with the GM
Provides other relief, or back-up duties as needed at the hotel including front desk coverage per Company standards, housekeeping, and other duties when needed to ensure optimum operation of the hotel.
Actively reviews and monitors Social Media websites to ensure timely and appropriate responses.
Ensures that clean rooms, guest and employee satisfaction are top prioritieses
Skills:
Able to comprehend fundamental instructions, write short correspondence, and memos. Solid English skills with regard to reading, writing and verbal communication.
Ability to add, subtract, multiply, and divide units of measure, using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Supervisory skills to oversee daily activities of 8 to 15 person hourly staff.
Ability to organize multiple priorities to ensure that daily operations are performed at peak efficiency.
Note: This is a general job description for an Assistant Manager position. The specific responsibilities and required skills may vary depending on the industry or company.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Des Plaines, IL 60018: Relocate before starting work (Required)
Work Location: In person