What do we do? We get your resume seen, prepare you for the interview, and get you a job offer! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!
We are currently seeking an experienced Member Relationship Specialist II for a credit union located in Los Angeles, CA!
Type: Full-time, temporary (2 months)
Pay: $25/hr
Branch Hours: Monday - Friday: 9:00am - 6:00pm
Responsibilities:
- Conducting monthly cash counts, balancing debit/ATM card machines, and processing wire requests.
- Interviewing loan applicants, explaining the application process, and making recommendations.
- Discussing financing details such as rates, terms, and payments.
- Providing information on insurance programs and selling insurance and debt protection products.
- Evaluating consumer loan applications using credit scoring and lending judgment.
- Exploring alternative lending options with members.
- Collecting and verifying loan documentation like income verification and credit reports.
- Educating members on debt responsibilities and terms.
- Handling various account transactions (e.g., deceased accounts, trusts).
- Resolving complex member issues and documenting follow-ups.
- Processing individual membership applications and setting up accounts on the core system.
- Opening trust accounts and IRA share accounts and performing related transactions.
Requirements:
- 2 years of financial experience within a credit union or bank
- Previous experience opening new accounts and taking consumer loan applications required
- Symitar experience preferred
- Demonstrated ability to handle a variety of customer requests including difficult customer situations
- Possess an enthusiastic and professional attitude
- Excellent written and verbal communication skill
Job Types: Full-time, Temporary
Pay: $25.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- This opportunity is strictly temporary for 2 months, would you still be interested?
Education:
- High school or equivalent (Preferred)
Experience:
- Credit Union or Bank: 1 year (Required)
- Processing teller transactions: 1 year (Required)
- Opening checking/savings accounts: 1 year (Required)
- Taking consumer loan applications: 1 year (Required)
Work Location: In person