Come join our growing team at the Kriete Truck Center, where our vision is to become the highest performing organization in our industry!
Founded in 1951, this 3rd generation family-owned truck dealership organization is headquartered in downtown Milwaukee, WI, with 10 Kriete Truck Centers located in the state of Wisconsin.
Qualifications:
- Prefer previous service/technical experience
- Prefer previous direct customer contact experience
- Must have excellent communication skills
Essential Duties include but are not limited to:
- Assist customers via phone, e-mail or in-person with current and/or future service repairs
- Update CRM system with customer updates, estimates and part needs
- Communicate thoroughly and timely with customers regarding pending service repairs
- Follow proper system and procedures that have been put in place for service repairs
- Begin, oversee/monitor and close all ROs in a timely manner; responsible for profitability of each RO and sales for each technician’s available hours at the KTC location
- Work closely with Service Manager to ensure repair jobs are transitioned properly between service shifts
- Exceeds customer satisfaction index (CSI) scores as set for in Dealer Operating Standards and by Service Manager
Job Type: Full-time
Schedule:
- 8am – 5pm
- Day shift
- Monday thru Friday
Work Location: In-person at KTC Green Bay, WI
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
Shift:
Ability to Relocate:
- De Pere, WI 54115: Relocate before starting work (Required)
Work Location: In person