Job Summary:
The Sales BDC Agent at Frank Kent Motor Company is a key member of our sales team, responsible for generating leads and converting them into sales. This role requires a high level of motivation, determination, and excellent communication skills to provide exceptional customer service and achieve sales targets. As a Sales BDC Agent, you will be the first point of contact for potential customers interested in purchasing a vehicle from our dealership. This is a full-time position with a base salary plus commission in the auto industry, located in Arlington, Texas.
Compensation & Benefits:
This is a full-time role with a base salary ranging from $28,000 to $72,000 per year, depending on experience and performance. The commission structure is based on individual sales achieved, providing additional earning potential. Payments are made semi-monthly. In addition, Frank Kent Motor Company offers a comprehensive benefits package, including health insurance, paid time off, and retirement savings options.
Responsibilities:
- Respond to inbound leads and inquiries from potential customers via phone, email, or chat
- Develop and maintain a thorough understanding of our products and services
- Engage with customers to identify their needs and recommend suitable vehicles
- Schedule and conduct test drives with potential customers
- Follow up with leads to nurture relationships and convert them into sales
- Meet or exceed monthly and annual sales targets
- Collaborate with the sales team and assist with showroom traffic when needed
- Maintain customer records and update sales database
- Stay up-to-date with product knowledge, pricing, and inventory
- Adhere to dealership sales policies and procedures
- Attend training and development programs to enhance sales and customer service skills
Requirements:
- High school diploma or equivalent; college degree preferred
- Minimum of 2 years of sales experience, preferably in the auto industry
- Proven track record of meeting or exceeding sales targets
- Excellent communication and customer service skills
- Strong negotiation and closing skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in using various computer systems and programs
- Willingness to work flexible hours, including weekends and evenings
- Must have a valid driver's license and a clean driving record
EEOC Statement:
Frank Kent Motor Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Frank Kent Motor Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve.