Job Description
Minimum Qualifications:
- Bachelor’s degree that includes a course in accounting
- Excellent communication and interpersonal skills
- Enthusiastic about learning new technologies and software platforms
- Ability to multi-task and prioritize effectively in a dynamic environment
- Interest in customer service and software demonstrations
Preferred Qualifications:
- Basic understanding of bookkeeping principles; prior bookkeeping experience is a plus
- Demonstrated ability to engage and interact with clients or customers
- Eager to take on new challenges and grow within a supportive team
About Property Matrix
Property Matrix is at the forefront of property management software innovation. Our cloud-based platform is designed to be both powerful and scalable, catering to the needs of mid-range to enterprise businesses globally. We streamline business operations and modernize management practices, offering superior solutions that deliver significant value to our clients. We are shaping the future by transforming how property management functions are handled, enhancing the overall user experience with efficient service delivery.
Your Role
Join us as a Customer Service and Demo Representative in this entry-level position where you will be a vital part of our client engagement and support efforts. You will assist existing clients by resolving their inquiries and issues, onboard new clients, and showcase the capabilities and benefits of our platform through detailed demonstrations. Your passion for customer service and your ability to clearly communicate technical details are crucial to your success and will have a direct impact on our growth.
Key Responsibilities
- Provide comprehensive support to clients, ensuring their satisfaction and continued use of our services
- Conduct software demonstrations that highlight our platform's features and benefits
- Onboard new clients, making their transition smooth and successful
- Manage and resolve client inquiries and issues promptly and effectively
- Collaborate with the team to enhance the overall client experience and contribute to our operational goals
Our Team
We are a team of innovative, energetic professionals dedicated to delivering exceptional software solutions and customer service. Our culture promotes personal growth and teamwork, underpinned by a commitment to excellence. At Property Matrix, you will be part of a thriving environment that encourages professional development and participation in the continued success of our company.
This role offers an excellent opportunity for career growth and development in a supportive and innovative environment. If you are ready to make a difference and contribute to our mission, Property Matrix is the ideal place to start your professional journey.
Job Type: Full-time
Pay: $50,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Food provided
- Health insurance
- Paid time off
Compensation package:
- Bonus opportunities
- Commission pay
- Performance bonus
Payment frequency:
Schedule:
Ability to Relocate:
- Culver City, CA 90230: Relocate before starting work (Required)
Work Location: In person