Under direct supervision, performs a variety of routine duties in support of New Braunfels Public Library operations; shelves and maintains library materials; assists in maintaining the Library’s facilities; and provides general assistance to library patrons.
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
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Assists in providing for the delivery of high-quality library services to the public.
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Sorts library materials and organizes book carts prior to shelving.
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Sorts, processes and shelves books, periodicals, and/or other assigned library materials.
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Performs a variety of circulation duties, responding to patron inquiries, checking books in and out and assists patrons in locating library materials.
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Evaluates and recommends library items for repair, rebinding and/or replacement and assists with same tasks.
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Participates in opening and closing duties.
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Participates in shelf reading as assigned.
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Dusts and cleans library shelves; re-shelves misplaced items.
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Straightens library tables and chairs; assists in maintaining the Library’s facilities.
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Responds to routine patron inquiries regarding library materials and services.
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Assists in accepting donations from patrons in various weather conditions and can include lifting/carrying boxes of materials up to forty (40) pounds.
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Performs other duties as assigned or required.
MINIMUM QUALIFICATIONS:
Education and Experience:
Must be sixteen (16) years of age; AND one (1) year customer service/public interaction experience is preferred.
Required Knowledge of:
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Excellent customer service standards and protocols.
Required Skill in:
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Performing a variety of routine library functions.
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Accurately shelving and maintaining library materials.
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Assisting in ensuring the delivery of high-quality library services to patrons.
Physical Demands / Work Environment:
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Work is performed in a library environment and is subject to sitting, standing, walking, bending, kneeling, and reaching for extended periods of time.
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Must be able to safely push and pull loaded book carts and lift and carry library materials and equipment up to forty (40) pounds.
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Must be able available to work a flexible schedule including evenings and weekends.
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May be required to work immediately before, during, or after an emergency or disaster.