Working Relationships
Reports to: General Manager
J*_OB SUMMARY*_
Restaurants Managers are responsible for managing all aspects of a specific department(s) within the restaurant including the selection, development and performance management of restaurant Team Members, optimizing profits and increasing sales.
CANDIDATE PROFILE
Education and Experience
- -4-year college degree preferred
CORE WORK ACTIVITIES
Ensuring Exceptional Quality of Food
Responsibilities and essential job functions include but are not limited to the following:• Manages all areas of operations for a specific department including marketing and human resources, while ensuring the Company’s standards of quality, service and operations are maintained.
- Manages operations during scheduled shifts that include daily decision-making, staff support, scheduling, planning while upholding standards, product quality and cleanliness
.• Frequently interacts with guests to ensure they receive Service Style experience; follow up on any issues and complaints they may have.
- Follows the Bubble Theory to proactively run a shift and anticipate guest needs.
- Follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding shift.
- Ensures all newly hired Team Members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable)
.• Maintains an accurate and up-to-date manpower plan of Department staffing needs.
- Prepares schedules and ensures that their department is staffed for all shifts
.• Uses the Recruiting Toolkit process to interview hourly team members, ensuring team members hired are a fit with our restaurant standards
.• Staff, train and develop their department’s hourly team members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular basis.
- Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities (i.e., R&M, marketing).
- Perform liquor, wine, and beer check in to ensure proper invoicing.
- Ensure proper security procedures are in place to protect team members’, guests’ and Company assets, including security of beer walk-in, liquor room, store room, freezer and office.
- Prepare end of shift reports.
- Directly supervise team members, correcting behaviors as needed and providing recognition to continuously improve performance.
- When acting as Manager on duty, oversee all of the restaurant’s operations and conduct root cause analysis as needed to guarantee operational efficiency and an excellent guest experience
.• Ensure great food is served to every guest through managing all team members.
- Manages inventory efficiently, accurately, and in a cost-effective manner.
- Fosters open communication with BOH and FOH staff.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Experience level:
Restaurant type:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person