Position: Client Development Specialist
Department: Client Services
Reports To: Manager, Client Development
FLSA Status: Exempt
Company: Revenue Cycle Coding Strategies
Location: Remote
Salary Range: $50k - $60k
Date Revised: May 2024
SCOPE/GENERAL PURPOSE OF JOB:
An energetic, self-driven, results-oriented individual with superior project management and communication skills to help drive the expansion of our portfolio of products and services within the specialty-specific medical coding and compliance community. This position requires internal research, telemarketing, data entry, data integrity and product/service knowledge. This position should be well-versed in the company’s market share, sales and Account/Contact interactions, as well as work very closely with all levels of company personnel. Some trade-show travel is possible averaging 10% - 15%.
ESSENTIAL DUTIES AND RESPONSIBILITIES:-
Collect and maintain appropriate account and client data in Dynamics CRM
-
Work with senior management to identify and grow industry opportunities Contributes to customer retention by strengthening relationships through account management and maintenance.
-
Contacts prospective clients and maintains regular communication with existing accounts.
-
Capable of engaging prospects in a dialog resulting in the sale of RCCS products and/or services
-
Work with others in the marketing department to track campaigns, promote new products, events and services
-
Understanding of the business practices in their prospective market areas
-
Monitor market trends and adjust sales efforts accordingly.
-
Run reports or lists as needed
-
Gather data from outside resources to append to existing database
-
Create reporting and email templates
-
Other duties as assigned
EDUCATION AND/OR EXPERIENCE:-
Experience in healthcare preferred but not required
-
2-4 years in a sales role preferred
QUALIFICATIONS:-
Analytical and metrics-focused (MUST BE organized with attention to detail)
-
Ability to thrive in a fast-paced work environment and manage multiple projects simultaneously
-
Exceptional time and project management, writing and verbal communication skills
-
Excellent verbal and written communications skills, and ability to communicate with a non-technical audience
-
Understanding of building reports and lists based on business needs and requirements (incl. sales & marketing processes)
-
Ability to work individually, but in a team environment
-
Demonstrated expertise with Microsoft Dynamics (Sales) managing leads, opportunities, and contacts.
-
Experience with Office 365 fundamentals with an emphasis on Microsoft Teams collaboration.
-
Proficient with MS Word, Excel, Outlook, Internet research
SUPERVISORY RESPONSIBILITIES:
PHYSICAL DEMANDS:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires full range of body motion including manual and finger dexterity and eye-hand coordination. The position additionally requires standing/sitting for extensive periods of time. Occasional lifting and carrying items weighing up to forty (40) pounds may be required. Requires corrected vision and hearing to normal range.
WORK ENVIRONMENT:
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a home office environment and/or trade shows involving frequent interaction with staff, clients and the general public.