Description:
Position Function:
Under the general administrative direction of the Residential Services Treatment Director-Wichita Campus, the Clinical Manager is responsible for the development, implementation, maintenance and evaluation of the clinical and case management services provided to clients and families through the Youth Emergency Shelter. The Clinical Manager is responsible for hiring, clinical and personnel supervision, evaluation, and scheduling of the program therapists, engagement specialist and case manager. The Clinical Manager facilitates and oversees client intakes, clinical services, client discharges and transition planning, and communication with families and partnering entities. The Clinical Manager maintains and upholds standards and makes sure that each client and family is receiving quality service planning, therapy, and all recommended services to achieve positive client outcomes. The Clinical Manager facilitates regular treatment team meetings to coordinate services and ensures that client documentation and client records are accurate and completed in a timely manner. The Clinical Manager communicates and coordinates with program staff to ensure effective delivery of therapeutic programming. The job requires sensitivity to the population’s trauma history, life experiences, cultural and socioeconomic characteristics.
Requirements:
Education: A master’s degree in clinical field such as social work, counseling or psychology. Licensure as a LCSW, LMFT, or LPC.
Experience: Three years of direct supervision experience in a clinical setting and one year of experience in a residential setting preferred. Residential treatment center or shelter experience given preference. Licensure as a Residential Child Care Administrator preferred.
Functional: The Clinical Manager coordinates with the Residential Services Treatment Director-Wichita Campus, Director of Residential Services-Wichita Campus, Program Manager, and treatment team members to ensure that the clinical goals of the program and residents are achieved, including the full implementation of trauma-informed care; that clinical fidelity to the trauma-informed care model meets standards; that children are receiving the clinical and case management services needed, that assessments and service plans are completed and reviewed for quality and accuracy; and that staff are supported in learning and maintaining their skills in trauma-informed care interventions.
Additional Function Requirements:
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Competence in the principles and techniques of trauma-informed care; teaching and coaching of these principles and techniques
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Collaborate with youth, families, treatment team, and staff for optimal services
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Create clinical structures in plans of service and assessment tools; support their use and the clinical quality of case record documentation
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Demonstrate excellent communication and interpersonal skills and the collaboration with youth, families, collaborating agencies, outside professionals and ACH Child and Family Services staff
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Demonstrate good judgment and the ability to work independently
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Demonstrate continuous learning through supervision, continuing education and experience
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Must be able to handle a high degree of emotional stress related to resident issues
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Must have excellent writing skills and the ability to prepare and submit accurate reports and documents in a timely manner
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Experience and ability to generate revenues to offset clinical expenses through billing of services provided
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Must possess a valid Texas driver’s license and have a driving record that is within the guidelines of the insurance underwriter
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Must not have been convicted of a felony or criminal offense against a child
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Must have the ability to work flexible hours and provide on-call coverage for the Youth Emergency Shelter as scheduled.
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Must be able to think globally, solve problems, and make good decisions with critical thinking skills
Working Conditions:
Position includes exposure to parents, guardians and conservators as well as to youth with behavioral problems, including possible physical aggression. A dependable personal vehicle is required for travel.
Exposure to Confidential Information:
The position will have access to confidential records including resident and personnel files. Must maintain confidentiality and follow policies related to personnel and client records.
Key Expectations/Responsibilities:
Leadership and Supervision:
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Coordinates and supervises clinical staff and direct reports, providing constructive feedback and professional guidance
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Provides personnel with clinical training and opportunities for continuous development
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Provides weekly consultation and supervision of direct reports.
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Provides LPC-Supervision to identified clinical staff, if credentialed as an LPC-S
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Assists staff with client placement stability by facilitating placement disruption meetings and debriefings.
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Attends and participates in program staff meetings and provides weekly clinical case consultation.
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Coordinates timely, quality treatment team meetings, service plans, and discharge plans with all identified parties.
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Ensures that after care and follow-up services are provided for clients and families post program participation.
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Sets performance goals, provides ongoing feedback and coaching, and delivers yearly reviews.
Program:
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Coordinates and maintains documents and files for services provided through MOUs with outside agencies, ensuring program compliance with agreements.
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The Clinical Manager is responsible for the development, implementation, maintenance and evaluation of the clinical services provided to clients and families provided through the Youth Emergency Shelter
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The Clinical Manager facilitates client intakes, clinical services, client discharges, communication with families and partnering entities and coordinates the treatment team to oversee and implement the clinical and case management services provided to residents in the program
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Assigns cases and creates and implements schedules for all clinical services
Documentation and Reporting:
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Reviews and approves clinical and case record documentation for clients in the program to ensure effective and timely clinical services are being delivered with each client and family.
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Ensures that assessments and service plans meet all requirements and are individualized to meet each client’s needs.
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Provides data to the Quality Assurance Manager for Quality Care Committee review.
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Provide content for grant and contract proposals and applications.
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Complete grant and contract post-award reports as required by the funding agency.
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Ensure client data required for grants and contracts is complete, accurate and in compliance with grant, contract and accreditation requirements
Training:
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Frequently assess the continuing education needs of program and clinical staff and their application of ACH policy and procedures. Partner with Program Manager and Training Department and facilitate relevant training as needs are identified.
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Maintains personal training hours to meet all contract, monitoring, or accreditation requirements.
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Ensures staff maintains required training.
Program Development and Evaluation:
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Facilitates clinical program planning with the Residential Services Treatment Director-Wichita Campus, Director of Residential Services-Wichita Campus, Program Manager and treatment team members to continuously improve resident experiences and outcomes.
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Oversees individual, family and group therapy services for residents in accordance with level of care, grant and contract requirements, and accreditation or other associated standards.
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In collaboration with the Program Manager, participates in the development, training and implementation of trauma-informed programming and clinical structures
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Monitors compliance to legal guidelines, internal processes and quality standards
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Implements and ensures that life and social skills groups are delivered to meet client needs.
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Assists in the development of clinical structures to enhance the program’s ability to safely and effectively serve high-needs youth.
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Participates with clinical staff across programs to continuously improve clinical services and the clinical development of staff including developing clinical structures for assessments, monitoring tools, training needs and coaching strategies
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Participates in Performance and Quality Improvement processes, planning, and performance improvement tasks.
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Partner with Program Manager to develop strategies to meet outputs and achieve outcomes as needs are identified.
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Partner with Program Manager, Director of Residential Services-Wichita Campus. and Residential Services Treatment Director-Wichita Campus to develop program goals and implement strategies to achieve those goals.
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Assist Residential Services Treatment Director-Wichita Campus and Director of Residential Services-Wichita Campus with managing program budget.
Core Competencies:
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Professionalism (including, but not limited to, consistent and reliable job performance, awareness and use of professional ethics to guide practice)
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Implement Program with application of positive youth development approach and developmental practice methods. (including, but not limited to, skills to develop a PYD plan and identifying the client’s strengths in order to best apply a PYD framework utilizing methods focused on genuine relationships, intervention planning while meeting the health and safety needs of each client)
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Cultural and human diversity (including, but not limited to, gaining knowledge and skills to meet the needs of clients of a different race, ethnicity, nationality, religion/spirituality, gender identity/expression, sexual orientation)
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Applied human development (including, but not limited to, understanding the developmental needs of those at risk and with special needs)
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Relationship and communication (including, but not limited to, working with clients in a collaborative manner)
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Trauma-Informed Care (including, but not limited to, understanding trauma and the capacity to implement the most effective and current trauma informed interventions within assigned programs)
#ACH1
Requirements:
Requirements:
Education: A master’s degree in clinical field such as social work, counseling or psychology. Licensure as a LCSW, LMFT, or LPC.
Experience: Three years of direct supervision experience in a clinical setting and one year of experience in a residential setting preferred. Residential treatment center or shelter experience given preference. Licensure as a Residential Child Care Administrator preferred.