Description:
StepStone Hospitality is seeking a dynamic and experienced individual to fill a Director of Human Resources role. This is an amazing opportunity for someone who is passionate about people development. Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations.
Following the Core Responsibilities is a Physical Requirements category that is also expected of all positions within StepStone Hospitality, Inc.
Administration
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Recruit, interview, reference, and hire candidates for open positions.
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Analyze, coordinate, and design training classes for management.
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Analyze, coordinate, and design training classes for associates regarding safety, other legal compliance matters, and guest service.
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Interpret and enforce company policies and employment laws. Support management in enforcing policies and laws, including appropriate discipline.
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Oversee disciplinary actions that may result in suspension or termination.
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Conduct annual local hotel wage and benefits surveys.
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Ensure associates receive appropriate performance reviews and wage increases.
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Plan and coordinate general meetings, associate gathering, holiday parties, and incentive programs.
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Ensure safety committee is conducting periodic safety meetings and inspection.
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Maintain hotel associate personnel files.
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Resolve personnel issues.
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Complete monthly reports as required including turnover and injury\illness summaries.
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Maintain community contacts for recruiting and marketing purposes.
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Respond to all unemployment claims, work injuries, state disability claims, and wage garnishments.
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Maintain insurance benefits for eligible associates.
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Be readily available to answer associate questions.
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Maintain positive attitude with associates and applicants.
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Responsibility for all personnel administrative paperwork and documentation.
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Maintain close working relationships with management team.
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Participate in the preparation of the annual hotel budget.
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Participate in the Executive committee including sharing and communicating knowledge and by attending weekly or monthly meetings.
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Assist in the payroll process and distribution of paychecks to managers in the absence of the payroll clerk.
Support
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Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
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Establish and maintain a proactive human resources function to ensure associate motivation, training, and development, and ensure compliance with wage and benefit regulations and administration.
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Effectively communicate and coordinate with all departments during functions.
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Scrupulously follow all StepStone and hotel policies and procedures.
Personal Effectiveness
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Projects and assignments are completed thoroughly, professionally, and with care.
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Adjusts to high-pressure conditions and is open to change.
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Assumes responsibility for personal growth and development.
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Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
Communication
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Understands and communicates the StepStone Mission and Core Values.
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Expresses ideas and conveys information clearly, effectively, and professionally.
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Actively listens to others.
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Conveys company information, decision, or problems to appropriate parties on a timely basis.
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Works to resolve disagreements and is respectful of peers and co-workers.
Requirements:
These are required of every associate.
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Minimum lifting of 20 pounds.
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Pushing, bending, stooping, upward reaching, manual dexterity.
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Hearing, writing, typing.
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Minimum pulling of 20 pounds.
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Other duties may be assigned.
Additional responsibilities specific to you are:
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Must have a comprehensive knowledge of all hotel departments and functions.
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Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations.
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Must have exceptional mathematical and computer skills.
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High school education and relevant training and experience required. Additional education preferred.
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Ability to timely obtain any required licenses or certificates.
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CPR training and first aid training preferred.
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Additional language ability preferred.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. Each employee is expected to obey safety rules and to exercise caution in all work activities. Employees must comply with all occupational safety and health standards and regulations established by the Occupational Safety and Health Act and state and local regulations. Employees must immediately report any unsafe condition to the appropriate supervisor. Employees who violate safety standards, who cause hazardous or dangerous situations, or who fail to report or, where appropriate, remedy such situations; may be subject to disciplinary action, up to and including suspension and/or termination of employment.
The job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.