Administers and educates People Operations policies, programs, and practices across dedicated for our dedicated markets
Manage the onboarding experience for new employees, working in collaboration with other areas, such as IT, Operations, People Operations, Training & Education, etc. to ensure the best employee experience
Establish partnerships and consult with key business stakeholders and People Operations team members to foster teamwork, collaboration, and learning within the HR team, contributing to a positive work environment
Support change management initiatives by drafting communications, identifying potential barriers, seeking input from impacted stakeholders, and coaching leaders
Works with People Operations Business partners and Operations leadership to diagnose supervisor skill gaps and identify possible training solutions
Partners alongside management to address and assess performance management including coaching, counseling, career progression, reviews, performance improvement plans and corrective action administration
Supports recruitment initiatives including recommending advertisement strategies, interviewing candidates, and coordination of employee communications and events for recruitment efforts
Creates training plans for both People Operations and non-People Operations systems and functions (including Workday, Deputy, NinthBrain, PerformYard, etc.), working with managers to develop training programs for job specific roles, etc.
Serves a pivotal point of contact for employees, researching and resolving payroll issues, benefit inquiries, employment verifications and providing general employee customer support
Performs monthly audits of new hire data/access to ensure employees are properly set-up in Company systems; works closely with Payroll and Corporate HRIS team to address any issues in onboarding occurring in Company HRIS or in system provisioning
Assists with the facilitation of new hire orientation and ensures required training is completed by employees
Manages the maintenance of personnel/medical files, E-Verify administration, background, drug screening, and DMV adjudication review procedures
Assists with Workers Compensation, disability, and Leave of Absence Administration
Prepares all necessary termination paperwork and ensures exit interviews are conducted for voluntary departures from the organization
Culture Change Agents assessing employee satisfaction, engagement and working with management on developing action plans based on feedback
Conducts focus groups, retention initiatives, reward & recognition programs and employee engagement initiatives