Overview:
Join our team as a Customer Service Representative and play a key role in providing exceptional service to our valued customers. This position offers the opportunity to engage with diverse clients and showcase your communication skills.
Responsibilities:
- Handle inbound customer inquiries via phone, email, and chat
- Provide accurate information about products and services
- Assist customers with order placement, tracking, and issue resolution
- Conduct data entry tasks accurately and efficiently
- Maintain a high level of professionalism and phone etiquette at all times
Requirements:
- Proven experience in customer service or related field
- Strong analytical skills to assess customer needs and provide appropriate solutions
- Ability to communicate effectively in English; fluency in Spanish or other languages is a plus
- Proficiency in data entry and navigating computer systems
- Experience with outbound calling or sales is advantageous
- Excellent interpersonal skills and a customer-centric approach
This position offers competitive pay, opportunities for career growth, and a dynamic work environment where your contributions are valued. If you are passionate about delivering top-notch customer service and thrive in a fast-paced setting, we invite you to apply for this exciting opportunity as a Customer Service Representative.
Job Type: Full-time
Pay: $18.66 - $19.37 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Ability to Commute:
- Vineland, NJ 08360 (Preferred)
Work Location: In person