Are you passionate about working with animals? We are seeking a dedicated Dog Groomer to join our team. As a Dog Groomer you will be responsible for providing exceptional care and grooming services to our furry clients.
Objectives of this role:
· Onboard all new salon associates and groomers, ensuring their completion of all training requirements and annual safety certifications,
· Manage team of Groomers and Bathers by evaluating the quality of grooms, and providing ongoing learning opportunities
-Manage admin tasks such as running weekly payroll
· Assess all pets to recommend services and build trust with the pet parents
· Perform dog grooming services to breed standards and to client's personal preferences and hold your groomers to those same standards
- Deliver outstanding customer service to pet owners by executing style requests, communicating clearly and honestly, and bringing a positive attitude to work each day
- Provide exemplary cosmetic care for pets, being gentle and patient with anxious and difficult animals
- Protect the best interests of our customers and their pets, notifying owners of any concerns, including skin abnormalities, ear infections, ticks, and fleas
- Help our organization continue to grow by forming fruitful relationships with customers that result in repeat visits
Responsibilities:
- Clean and freshen pet hair by washing, shampooing, and conditioning it
- Shave, trim, and style pet hair according to the owner’s preferences
- Maintain overall pet hygiene by clipping nails, brushing teeth, and cleaning ears
- Maintain a clean workstation by sanitizing and sweeping before the arrival of every client and at the end of every workday
- Advise owners on at-home care tips and best practices for their pets
- Maintain a clean and organized work area
- Monitor the health and well-being of pets during grooming sessions
- Manage cold call list of customers (Potential customers who left their contact info and did not successfully create an appointment)
- Provide excellent customer service and address any client concerns or questions
Requirements:
- 5 years of previous Pet Grooming experience
- Strong customer service skills
- Ability to handle pets of all sizes and temperaments
- Knowledge of basic grooming techniques and equipment
- Physical ability to lift heavy objects (up to 50 pounds) and stand for extended periods of time
- Excellent attention to detail and ability to follow instructions
Scheduling Requirements:
· Must be able to work 5 days a week 8 hours a day
· Must be able to work between Tuesday through Sunday from 7:30AM to 4:00PM
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
Compensation package:
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Ability to commute/relocate:
- seal beach, CA: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Have you coached and/or managed a team before? (specifically in the Pet grooming Industry)
Experience:
- Pet grooming: 5 years (Required)
Work Location: In person