Job Description:
We are seeking a highly organized, driven, and independent Front Desk Associate to join our team at Este Medical Spa. As a Front Desk Associate, you will play a crucial role in ensuring smooth operations and delivering exceptional customer service to our clients. The ideal candidate must be able to multi-task, think quickly and efficiently, and possess superb attention to detail.
Responsibilities:
- Warmly welcome clients and ensure they feel valued and comfortable from the moment they arrive.
- Distribute medical forms and assist clients with any questions or concerns they may have.
- Update and maintain our client database with accurate and up-to-date information obtained from intake forms.
- Notify consultants and relevant staff members promptly when clients are ready for their appointments.
- Handle payment transactions accurately and efficiently, ensuring all records are properly maintained.
- Manage leads effectively, updating the database and following up with potential clients to schedule appointments.
- Utilize Microsoft Outlook to schedule appointments and manage the spa's calendar efficiently.
- Reach out to clients to confirm appointments, provide reminders, and ensure overall satisfaction.
- Answer incoming calls professionally, provide information about our services, and address client inquiries promptly.
Qualifications:
- Proven ability to work independently and efficiently in a fast-paced environment.
- Excellent interpersonal skills and the ability to work well with others.
- Personable, punctual, and reliable with a strong work ethic.
- Proficiency in Microsoft Office suite, particularly Microsoft Word, Outlook, and Excel.
- Strong computer skills and the ability to adapt to new software quickly.
- Superb attention to detail and accuracy in all tasks.
- Previous experience in a similar role, preferably in a medical or spa setting, is advantageous.
If you possess these qualities and are passionate about providing exceptional customer service, we invite you to join our team at Este Medical Spa. Apply now and become an integral part of our dedicated team committed to enhancing the well-being of our clients.
Job Type: Part-time
Pay: $18.84 - $22.69 per hour
Benefits:
Schedule:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person