Love helping businesses with their technology but looking for a better fit? We are passionate about becoming the best place to work by providing a fast paced, challenging (in a good way), and fun environment. (Visit www.leapmanagedit.com for more details about how we work.)
If you have a passion for helping clients and solving problems Leap Managed I.T. might be the right place for you.
Position Responsibilities:
- Troubleshoot and solve client network, workstation, and communication issues
- Monitor client alerts and implement remediation
- Communicate resolution processes with end users
- Manage new client technology projects (i.e. email migration)
- Valid driver's license and ability to lift 50lbs is required
As a client focused organization our work day is challenging and fast paced. This position will specialize in solving client technical issues and implementing new client technology solutions (i.e. email migration, firewall configuration, workstation installation).
Ideal Candidate
- 3 years help desk or computer technician experience
- Extensive experience in customer service
- Excellent communication, problem solving and troubleshooting skills
- Highly self-motivated
- Proven track record of taking the initiative to go above and beyond to care of client/user/coworker
- CompTia Network+ certification or similar
JOIN OUR 90+ YEAR OLD START UP COMPANY
Leap Managed IT fully embraces new ideas like a new startup company. Since 1930 (yes, we've changed our name a few times), we have been dedicated to helping businesses be more profitable and successful through creative solutions. Thanks to our team of approachable geniuses, we make our clients feel smart, empowered, and confident. We believe IT shouldn't be a necessary evil, IT should be a necessary good.
Other benefits we extend to our employees include:
- Medical, Dental, Vision
- Life Insurance
- Short & Long Term Disability Insurance
- Health Savings
- Retirement Plan (401K with company match)
- Vacation and paid time off
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- computer support: 3 years (Preferred)
License/Certification:
- CompTIA Network+ (Preferred)
Work Location: In person