· Managing and overseeing all building staff, property operations, and ongoing development projects to achieve the financial and operational objectives of the business plan
· Execute on Key Performance Indicators as defined in the business plan
· Assist with the hiring, training/onboarding, scheduling, and management of on-site building staff
· Work with management to prepare and maintain operating and capital budgets and support the implementation and execution of construction projects on site
· Assist procuring and monitoring third-party vendors and the reporting on status of ongoing projects
· Compile and ensure completion of construction punch lists including project close-out documentation
· Process and track vendor invoicing via AIA documents, lien waivers, & contractor affidavits
· Assist in reviewing contracts, vendors, staffing, and maintenance practices to identify expense reductions
· Oversee the lease renewal process and help negotiate renewal terms to retain occupancy for three rental buildings in the portfolio
· Coordinate curing of DOB, DOH, HPD, DEC, DEP, & LPC violations
· Oversee resident services and communications to achieve high customer satisfaction and retention
· Work with the maintenance team to ensure that apartments, common areas and grounds are maintained
· Assist with the leasing process when necessary, including pricing, marketing, showings, and issuing new leases
· Oversee turnover process of recently vacated apartments to ensure quality results and timely completion
· Attend to emergencies on-site outside of normal business hours if/when needed
· Additional operational tasks include: monitoring and handling resident payments and collections with the accounting department, preparing accident and insurance claims, and scheduling tenant move-ins / outs.