Bilingual Front Office Medical Assistant (Spanish & English)
Job Location: 6 Locations
Industry: Medical Office – Pain Management / Orthopaedics
Job Summary
Thrive Ortho and Spine is seeking a bilingual (English / Spanish) Front Office Medical Assistant. This position requires complete fluency in English and Spanish (written and oral). The ideal candidate will be a certified medical assistant and have experience as a receptionist or administrative assistant in a medical practice or office setting.
What Thrive Ortho & Spine Offers:
· A leadership team that includes three pain physicians with deep & proven industry expertise, having successfully built and sold a large pain practice with 9 clinics across metro Atlanta
· A dynamic work environment with a young core leadership team and the opportunity to participate and grow with the company’s success
· Opportunity to wear multiple hats, engage in various aspects of the business
· A place where your opinion will be heard and valued
· Competitive salary, bonuses, and benefits commensurate with experience and performance
· Our leadership team has backgrounds in healthcare, finance and a variety of other businesses & industries and we aim to bring the culture and client / patient centered care that has led to the group’s success
Responsibilities:
· Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
· Answering screening and forwarding incoming phone calls
· Receiving and sorting daily mail
· Maintain schedule of patients for all physicians
· Data entry of patient information into our Electronic Medical Records system (eClinicalWorks)
· Provide translation services for patients requiring assistance (written and oral), including helping to explain medical procedures to patients
· Communicate with other stakeholders such as other medical providers and attorneys to share patient information and provide periodic updates
· Room patients, draw blood, update patient charts and other medical assisting duties as needed by the clinic
Qualification, Experience, and Skills
· Preference will be given to candidates with experience as a front office medical assistant
· Fully fluent in Spanish and English (written and oral)
· Attention to detail and timely responsiveness are critical for this position
· Strong communication and interpersonal skills
· Ability to multi-task across various roles and work independently to achieve results
· Patience and compassion towards patients and other stakeholders with a pleasant personality
· Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort learning other electronic platforms such as our electronic medical reports software (EClinicalWorks)
· Must have no restrictions to work in the state of Georgia
· Must be willing to travel locally and hold a valid driver’s license
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Medical Practice: 1 year (Preferred)
Language:
Ability to Relocate:
- Sandy Springs, GA: Relocate before starting work (Required)
Work Location: Multiple locations