Location Details: Phoenix, AZ
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This is an in-office position, and you’ll be expected to work full-time in an office location, and therefore must live within commuting distance from your assigned office. You will work from this office beginning on your first day.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
Join our team
As a Data Center Technician, you will be the technical liaison between the technology teams and the Data Center Environment. You will fix and solve common issues defined by our SOPs while advancing your skills to tackle more complex infrastructure issues.
What you'll get to do...
- Perform hardware troubleshooting and maintenance for GoDaddy infrastructure, with a focus on mission-critical systems (storage, network, servers)
- Perform data and power cable management, testing, and installation
- Be part of a team that responds to all requests 24x7 from business operations center(s)
- Work a flexible shift and participate in an on-call rotation if applicable
- Ability to identify problems and resolve basic issues
- Develop and maintain relationships with your team, business partners, and third-party vendors focusing on quality and SLA compliance
- Responsible for driving small projects with direction from the leadership team
Your experience should include...
- Ability to think critically through different scenarios and challenges, while using the proper tools and resources effectively
- Ability to travel between Data Center sites
- Ability to kneel, crawl, reach above shoulder height, and lift 50 lbs repeatedly throughout the shift
- Walk/move about the data center facility for up to 85% of shift time
- Ability to safely and properly operate a Forklift
- You're able to demonstrate basic skills in two or more of these areas:
- Systems Administration (Linux and/or Windows Servers), Networking Concepts, Programming / Scripting (Java, Perl, Ruby, Python, and/or PHP), Data Center Architecture
- Basic understanding of any of the following IT hardware concepts:
- RAID, Storage, Hardware diagnostics/repair, SAS/SATA, Boot Process, Boot Loader, File Systems, Network device and protocol configuration, Directory Structure, Base Operating System Install, Some experience with Python, Bash, PowerShell, or Java, Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, LDAP
- Work a flexible shift and participate in an on-call rotation
You might also have...
- Electrical Certification – by location
- Basic Linux OS knowledge
- Basic Windows OS knowledge
- Basic command line troubleshooting knowledge
- Basic programming knowledge
- Basic knowledge of automation programming
- Experience supporting Enterprise customers in an operations environment
- Fundamental knowledge of networking
We've got your back... We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com.
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.