As a Junior Branch Manager, you will be responsible for developing your team members while ensuring that we are providing a first-class customer service experience. As an essential part of the team, you will assist with increasing profitability as you train and develop with your staff.
What you will do:
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Leading the team to ensure that daily responsibilities and assigned tasks are complete and maintained at performance standard levels
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Training and on-going development of new hires, assuring necessary tools and information is in place to incubate success
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Exerting strong team building skills through goal-setting, motivation and follow up to reach those goals
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Improving the team and facilitating the communication among the members
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Exceeding and meeting departmental objectives, including conversion targets and lead generation
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Creating a sense of ownership within the employees and resolving employee issues, if any
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Communicating the company’s purpose, core values, vision to employees
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Ensuring that the employees follow their schedules properly as designed
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Striving for new ways continually, to increase the opportunities of sales
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Facilitating cross functional communication within employees for improved working conditions
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Active participation in the monthly and weekly meetings
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Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets
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Perform other job-related duties as assigned.
About you:
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Must have a minimum of 1-2 years of work experience in sales and customer service
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Strong knowledge of customer care techniques and processes
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Must be at least 21 and have a valid driver's license with a clean driving record
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Ability to coach, motivate and interact with others
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Ability to prioritize and meet deadlines from multi-staff members within the department
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Must have good supervisory and strong communication skills
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Exceptional interpersonal and relationship building skills
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Strong organizational skills with the ability to multi-task
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Ability to manage stressful or unusual situations to maintain good customer service
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Ability to work 40 hours per week including day and/or evening hours
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Likely to require at least 5-10% travel, some of which may be by airplane
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Must be willing to wear company uniforms
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Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
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Ability to communicate in other languages is a plus.
SIXT hires service-oriented, entrepreneurial team players with a focus on, who are excited about interacting with customers and colleagues from all over the world. SIXT is more than just renting cars. We have a passion for style, technology, innovation, creativity, and entrepreneurial spirit.
At SIXT, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.