About us
Bruce Medical is a small business in Cary, NC. We are agile, fast-paced and innovative.
Our work environment includes:
- Modern office setting
- Food provided
- On-the-job training
- Safe work environment
A boutique private medical and surgical weight loss office is seeking a Front Desk Coordinator to oversee the front desk operations of a growing practice, ensuring exceptional customer service and creating a welcoming environment. The ideal candidate will be an energetic, highly organized, dynamic professional who thrives in a fast-paced environment. The Front Desk Coordinator is expected to have excellent patient interaction skills and strong communication skills. Maintaining a high level of professionalism and patient care is critical to the position.
Responsibilities:
- Greet and assist visitors in a friendly and professional manner
- Answer patient questions related to scheduling, billing, insurance, and appointments
- Schedule surgical and non-surgical appointments
- Handle administrative tasks such as filing, data entry, and patient correspondence
- Ensure the front desk area is clean, organized, and reflects a high-end medical practice
- Resolve customer complaints or issues promptly and effectively
- Ability to work as part of a dynamic team and a willingness to perform additional tasks
- Experience with an understanding of appropriate social media practices for a medical practice
- Audit patient accounts for billing and insurance
Requirements:
- Ability to create an outstanding client experience
- Excellent communication skills
- Dependable while maintaining a professional attitude and presence
- EMR and patient scheduling experience
- Strong proofreading abilities for written correspondence
- A strong attention to detail
- Proficiency in EMR and client scheduling software
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
- Previous experience in a similar role, in a medical office is necessary
- Insurance knowledge
Join our team as a Front Desk Staff and be part of a dynamic work environment where your skills and dedication will be valued. We are an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Healthcare setting:
Medical specialties:
- Bariatrics
- Medical-Surgical
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person