Department: Student Support Services
Location: Eastern Campus
Reports To: Program Manager, Student Support Services
Recruitment Type: External/Internal
Requisition ID: req5318
Employment Type: Full-Time Support Staff
Union Position: Non-Union
Work Schedule: Standard College Hours: M-F, 8:30am-5pm
Number of Openings: 1
Job Description:
SUMMARY
Provides academic support in various subjects for participants of the TRIO Student Support Services program. Works directly with students assisting in one-on-one small group, and classroom settings. Monitors, tracks, and evaluates the learning and progress of participants to promote student success. Supports the Program’s objectives and initiatives as directed.
ESSENTIAL FUNCTIONS
- Conduct one-on-one and small group tutoring in Math, Science, or related subjects virtually or in-person
- Diagnoses student tutorial needs and evaluates participant progress resulting from tutoring
- Assists in the development of educational action plans
- Communicates student barriers and challenges with the TRIO Student Support Services Program staff
- Conducts educational workshops
- Maintain accurate and timely documentation of student progress and tutoring sessions
- Works with and/or demonstrates various types of audio-visual materials, computer applications, and other materials or delivery systems used in an instructional program
- Facilitates the learning process by conducting workshops and presentations for students enrolled in high-risk courses
- Meets with faculty regarding student progress and course content/materials, as needed
- Assists in the recruitment and retention of program students
- Performs other duties as assigned
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
- Bachelor’s Degree in Math or a related field
- Minimum of two years of experience teaching or tutoring Math and Science to academically underprepared students
- Demonstrated previous success in motivating and encouraging students
- Demonstrated experience making sound decisions that affect a work unit or team
- Demonstrated experience requiring diverse problem solving methods in a variety of situations
KNOWLEDGE, SKILLS and ABILITIES
- Possess basic knowledge of fundamental Mathematic/English/Science concepts with the ability to apply in various situations
- Demonstrated knowledge of exemplary instructional methods and practices
- Possess excellent written, verbal and interpersonal communication skills
- Ability to foster a team environment and work collaboratively
- Demonstrated commitment to providing exemplary customer service
- Possess intermediate-level proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
- Ability to work accurately with great attention to detail
- Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment
- Ability to work in a fast paced and high volume and service environment
- Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
- Ability to utilize critical thinking to identify and implement efficiencies within daily operations
- Possess knowledge and ability to effectively and appropriately interact with students with varying linguistic and cultural backgrounds at the post-secondary level
- Possess sensitivity to appropriately respond to the needs of a diverse population
COMPETENCIES
CRITICAL COMPETENCIES
- Service Focus
- Communication
- Adaptability
VERY IMPORTANT COMPETENCIES
- Time Utilization
- Continuous Improvement
IMPORTANT COMPETENCIES
- Collaboration
- Quality of Work
PREFERRED QUALIFICATIONS
- Master’s Degree
- Demonstrated teaching experience
- Demonstrated experience working or participating in TRIO or related programs
- Possess strong competency with Microsoft Office
- Demonstrated experience with the implementation of supplemental instruction or collaborative learning groups
- Demonstrated experience with student tracking databases (such as BANNER, BLUMEN, etc.)
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- The work is performed in a normal, professional office environment;
- The work area is adequately lighted, heated and ventilated;
- Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
- Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
EQUAL OPPORTUNITY STATEMENT
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
Special Note:
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.