RA & Associates, a Personal Injury Law Firm in Los Angeles, is seeking a Quality Control Specialist ("QC") to join our team.
Duties:
- Listening to voice recordings from Intake Representatives to confirm compliance with firm guidelines.
- QC assures that all data is entered accurately in CRM (CasePeer) and Digital Files
- Maintain accurate and up-to-date records of quality control reviews.
- Identify any errors or discrepancies and work with Intake Department to resolve issues.
If you are a detail-oriented person, we encourage you to apply.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
Experience:
- Microsoft Office: 1 year (Preferred)
Ability to Commute:
- Glendale, CA 91203 (Required)
Ability to Relocate:
- Glendale, CA 91203: Relocate before starting work (Required)
Work Location: In person