JOB TITLE: Assistant General Manager
FUNCTION: Responsible for all aspects of Community Association Operations.
RESPONSIBILITIES:
HOA Board of Directors
· Prepare agendas for Board meetings to include preliminary review by the Secretary
· Prepare a Management Report which shall include:
§ Status reports on the ACC, Capital Repairs and/or Replacement projects, Covenant Violations and the Strategic Plan
§ Report any significant issues of a financial or physical plant impact i.e. pending contract terminations (providing adequate time for specifications and requests for proposals to be prepared and distributed and a new contract executed without a lapse in services)
§ Report any significant staff, resident, and/or vendor issues as well as any status on projects/issues established by the Board.
o Contracts
· Maintain and monitor all Association contracts for compliance and alert Treasurer to significant contract default issues.
· On a timely basis, prepare specifications for requests for proposals and/or negotiate with current vendor or successful bidder on final contract terms for adoption by the Board on all major contracts. The HOA Board will establish a schedule of authorization for the Asst General Manager’s contract approval authority.
o Capital Improvements
· Implement and monitor the capital improvements approved by the Board.
o Professional Services
· Recommend professional service providers to the Board for insurance, engineering, accounting, legal, landscaping, security and others as directed by the Board.
· Work continuously with professional service providers to ensure excellent service is provided in a timely and complete manner.
o Security
· Monitor Security services provided by the security service under contract by the Association
· Interact as appropriate with the Chief of Security to ensure compliance with the contract and promptly address any issues.
· Coordinate as appropriate with the Security Board Liaison and Security Committee on security incidents and report results as needed as well as on a monthly basis to the Board. Recommend as needed to the Security Committee enhancements, procedural revisions, software and hardware, etc. to improve overall security of the Dominion.
o Association Property and Facilities
· Check all real property owned by the Association to be always maintained in a clean, well-manicured and attractive condition in accordance with Association covenants.
· Ensure the Association facilities including 3 guard centers are maintained in a clean and well-kept condition.
· Notify Association members of violations and enforce covenants, rules and regulations and pursue appropriate compliance measures in accordance with policies approved by the Board.
· Inspection of all physical assets of Association for maintenance/compliance issues.
· Maintain full knowledge of provisions of the Articles of Incorporation, By-Laws, Umbrella covenants, planned unit covenants, zoning restrictions, drainage requirements and any other applicable requirements for all properties within The Dominion PUD.
· Secure and maintain all Association records per legal requirements and monitor HIPA compliance with the requirements of its Community Manual.
· o Development Committee
· Oversee and coordinate, with assistance from the Committee, all new development with the community, to include:
· Serve as primary point of contact.
· Review and clarify all Association development requirements
· Review and approve plats, site plans, streets, monuments, bridges, walls, building materials, etc., in conjunction with the Architectural Control Committee where appropriate
· Monitor progress of development to ensure compliance with all Association requirements, order, and security.
· Negotiate and present covenants for review and input by the Development Committee and final approval by the Board.
· Perform, or cause to be performed, a final review of all developments (to include common areas) to ensure developer compliance with approved plans.
· Insure legal transition of title to all common area to the Association in accordance with the Development Agreement and/or covenants.
· Oversee and coordinate with the Committee other developments within the Dominion PUD and bring forth appropriate matters for recommendations of approval by the HOA Board
o General
· Oversee the HOA Website experience by the membership and effectively use the website as a communications tool to the community. Seek opportunities to increase the membership utilization of the HOA website. Coordinate all of the required association notices via the website and direct emails to the association membership.
· Oversee activity in coordination with the HOA information technology consultant to maintain the electronic security of the associations’ website, shared data files and individual staff member’s emails and folders. Provide office standards proper file folder establishment, retention, organization and shared files. Additionally, establish office standards on personal use of HOA computers.
EDUCATION:
§ Minimum of 5-7 years’ experience in large scale community association management required
§ Excellent communication and relationship skills required
§ Strong leadership and fiscal management experience required
§ Bachelor’s Degree or higher preferred
§ CMCA certification required
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
Schedule:
Education:
Experience:
- Homeowner Association: 5 years (Required)
License/Certification:
- CMCA Certification (Required)
Work Location: In person