Scott Insurance Services is a family-owned and operated independent agency with a dedicated and supportive team of 12 staff members. We have built a successful agency rooted in a strong family environment, characterized by birthday celebrations, biweekly team lunches, and active community involvement. Our goal is to grow while maintaining the great culture weve established, providing our employees with a sense of accomplishment and appreciation. Additionally, we reward our team with an annual bonus based on their tenure.
We are seeking a motivated Commercial Lines Insurance Customer Service Representative to join our expanding team. The position offers a base salary of $65,000 - $75,000 annually, depending on experience. We value a positive and collaborative approach to work and are looking for someone eager to grow with us.
Our employees love working at Scott Insurance Services because of the strong sense of accomplishment and appreciation they feel. If you are looking for a supportive and family-oriented work environment where you can grow professionally and personally, Apply Today to join our team at Scott Insurance Services.
Salary: $65000.00 - $75000.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Hands on Training
Career Growth Opportunities
Evenings Off
Bonus Opportunities
Weekends Off
Holidays Off
Professional Development
Advancement Opportunities
Professional Work Environment
Team Building Activities
Equipment Provided
Paid Sick Leave
Personal Workspace
Monday - Friday (8am - 5pm) Work Schedule
401K Retirement Plan
Responsibilities
-
Cultivates and maintains strong relationships with clients.
-
Process insurance policy payments accurately and efficiently.
-
Maintain accurate and up-to-date client records.
-
Prepare and issue insurance documents promptly and accurately.
-
Facilitate policy changes and updates based on client requests.
-
Provide comprehensive insurance education and guidance.
Requirements
-
License Requirements: Commercial lines insurance license.
- Customer Service experience is required.
-
Meticulous attention to detail in all tasks and responsibilities.
-
Comfortable navigating and using basic computer programs.
-
Driven by achieving personal and professional goals.
-
Collaborative and supportive team member who fosters a positive work environment.
-
Clear and effective communication skills, both written and verbal.
-
Able to input data quickly and efficiently.
-
Polite, courteous, and professional phone manner.
-
Multi-tasking such as quoting commercial accounts, certificates of insurance, claims and problem solving.
-
Integrity
Company Description
Scott Insurance Services is an independent insurance agency located in West Des Moines. We have been family owned and locally operated since 1996. We have over 125 years of experience in the insurance services industry, and our owner has been selling insurance since leaving the military in 1971. Apply to join our experienced team today!