The Case Manager will assist in the coordination and management of program activities and student services. This includes student recruitment, registration, intake screening & assessment. Additional duties include answering calls from prospective and current students, recordkeeping, data entry, and filing program reports and case plans for all active students.
Summary of Position Responsibilities:
· Conduct intakes and assessments which include obtaining, reviewing and verifying all intake documents, interpreting all relevant screening, assessment, and treatment planning information to determine the students’ strengths and areas of need.
· Formulate Individualized Career Path Transition Plan (ICPTP) with specific, measurable objectives and action steps. Document treatment progress and outcomes in a timely and accurate manner, as well as facilitate students’ ongoing engagement in the process.
· Make referrals to other community resources and/or agencies to assist students in transitioning to concurrent and/or the next step in their academic/job training experience.
· Set-up all new program files and review case files periodically for compliance with rules and regulations.
· Assist in the preparation of monthly/quarterly narrative and statistical reports.
· Understand and apply state and federal confidentiality regulations with regard to client records and correspondence.
Education and Experience
· Bachelor’s Degree in Social Work, Counseling or related field highly preferred.
· Minimum of two years’ of case management experience working in a non-traditional educational or social service setting.
· Experience facilitating group workshops, counseling sessions and career guidance discussions.
Knowledge, Skills and Abilities
· Comprehensive knowledge of educational and social work counseling principles.
· Demonstrate leadership, professionalism and excellent interpersonal skills.
· Consistently demonstrate prompt and dependable attendance according to work schedules.
· Possess excellent time management skills with ability to coordinate multiple projects simultaneously and complete assignments in a timely manner.
· Ability to work independently, prioritize, organize, problem solve and exercise sound judgment with minimal supervision.
· Proven ability to maintain objective, professional relationships with individuals from diverse backgrounds including program participants, colleagues, supervisors, volunteers, and community partners.
· Ability to manage confidential information with diplomacy and tact.
· Strong working knowledge of Windows applications and MS Office Suite (Word, Excel, and PowerPoint) and strong internet research techniques. Prior database management experience preferred.
· Ability to work non-traditional office hours, as required.
Job Type: Part-time
Pay: $25.00 per hour
Expected hours: 15 – 20 per week
Benefits:
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Work Location: Hybrid remote in Washington, DC 20009