Job Overview:
We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will be responsible for managing the front desk operations and providing exceptional customer service to our clients. We are a Ninja, Parkour, and OCR gym. Attention to and enthusiasm for personal health and fitness and other's fitness is a plus!
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them appropriately
- Manage the office calendar
- Assist with order entry and maintain office supplies inventory
- Handle payment transactions and billing processes
- Maintain a clean and organized reception area
- Assist with administrative tasks such as emailing clients, making in person announcements, creating marketing graphics on canva
Requirements:
- Previous experience in a front desk or customer service role is preferred
- Proficiency in computerized systems such as Google docs and sheets
- Excellent phone etiquette and communication skills
- Be personable with the children and their families
- Ability to multitask and prioritize tasks effectively
- Strong organizational skills with attention to detail
This position offers the opportunity to work in a dynamic office environment where you can utilize your skills in customer service and office management. If you are a proactive individual with a passion for providing exceptional service, we encourage you to apply for this position.
Shift: M-W 4:15-7:45, Sat 8:30-12:30
Job Type: Part-time
Pay: $14.75 - $17.00 per hour
Expected hours: 12 – 15 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 4 hour shift
- Day shift
- Evening shift
- Every weekend
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Colorado Springs, CO 80907 (Required)
Work Location: In person