Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate should possess excellent communication skills and a passion for assisting customers. This role involves providing top-notch service to our clients and ensuring their needs are met efficiently.
Duties:
- Respond to customer inquiries via phone and email
- Provide information about products and services
- Assist customers with orders and repairs
- Ship domestically and internationally including doing export documentation
- Invoicing orders
- Perform data entry tasks accurately and efficiently
Qualifications:
- 3/5 years customer service experience
- Proficiency in English
- Attention to detail with a high level of accuracy in a fast paced working environment
- Excellent phone etiquette and active listening skills
- Bending and lifting up to 60 lbs.
- Proficient in Word and ability to use Excel
Joining our team as a Customer Service Representative offers the opportunity to enhance your communication skills, work in a dynamic environment, and contribute to customer satisfaction. If you are passionate about delivering exceptional service and enjoy interacting with customers, we encourage you to apply for this position.
Job Type: Full-time
Pay: $28.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- Scotts Valley, CA 95066: Relocate before starting work (Required)
Work Location: In person